LoyaltyHarbour Image Optimizer
Avoid lost sales by making pages load faster and improving...
Rating
4.8
feedback
261
chart
#327
All reviews
Review RSS Feed
March 17, 2018
The app works great. Easy to install and worked right out of the box. I didn't realise I had so many images and it did a great job of reducing image sizes without any noticeable quality difference. I had some great extra help from Vitalii also in further optimising and resizing featured products and collections images. Definitely, recommend the Loyalty Harbour Team and their app. Thanks.
Feb. 1, 2018
I had issues with my theme, and I thought it's the app problem, customer service on this app is phenomenal . they asked request to access my theme and fixed what was wrong with my theme. the best you can ask for, will definitely recommend them to everyone.
Jan. 26, 2018
We ran into a small snag and the support staff went out of there way to solve our issue. They responded quickly, they were friendly, and we are very happy with their app and their service!
Jan. 19, 2018
I have been using this app for about a year now and it's amazing! I am always adding new designs to my store so this app is very useful. It is quick and cost effective. Also, the staff is very responsive and helpful. :)
Jan. 19, 2018
Very helpful app. Great customer service and technical support. I would recommend it to other sellers.
Jan. 12, 2018
Good & convenient solution. OPHERTY & CIOCCI www.ophertyciocci.com Luxury Vintage, Pre-Loved Fashion
Nov. 10, 2017
Nice app. Easy to use. Very friendly if you don't agree with an image change
Nov. 7, 2017
Been using this product for a while and it worked great. When prepping large product launches I could kick it off and get my images sized right from day 1. When they added the feature that let you prepay with a balance and then automatically scan and adjust, I found that useful to catch images you may forget about - but hurt my ability to line up and process many images at once for a launch. I reached out to them and they helpfully added that feature! The best products are always those made from the feedback of the customers. :-)
Oct. 26, 2017
This application removed all of our images from Shopify store from all of the variations. If you want to spend time on re uploading your images back to Shopify then this is perfect application for you. Would NOT recommend it!
Hi David! We now have the ability to respond to App reviews, so we wanted to clarify this case from October 2017. We are sorry to hear you had these troubles! However, we do not agree with this allegation and we are certain that our application did not remove your images. We take this type of feedback very seriously. Our engineers thoroughly analyzed our system and the logs for your account and couldn’t find any problems on our end. We completely understand your frustration and offered our help to identify the actual cause of the problem. We have a reputation for responsiveness and our desire to help, even if the problem lies somewhere else. If you had accepted our offer to help, we could have contacted the Shopify Tier 2 Support and asked them to check the Shopify logs for your store. This could have helped to determine the actual problem. Since images are one of the most important assets of your store, our application backups original images before making any changes. You could have easily restored the whole set of images with a press of a button. We are sorry that you didn’t give us the opportunity to help you identify the actual cause of the problem. We encourage our customers to get in touch with us directly if they have any questions or problems. - Steve
Oct. 26, 2017
I saved 192 megs on 528 images... 72%!. The app made it easy to do and it took a minimal amount of time to perform the task. ALSO, and importantly, contrary to another review, NO ALT TEXT WAS REMOVED. The app did not affect anything in the Alt Text or SEO. Last, the support staff contacted me immediately with my initial inquiries on operation, etc. The app also clearly allows you to RESTORE, View Details, Compare File Size...AND even compare the visual difference in files - ALL WITH A SIMPLE CLICK OF A BUTTON. To reiterate - the support is awesome....not that you need it anyway :-)
Oct. 22, 2017
Vitalii Is very responsive - even on a Sunday. We had 8500 images to optimize. It took us 5 years to compile this many images. And they will be optimized in a day. Good Work and thanks!
Oct. 20, 2017
Seriously awesome app, works great and support is the best of all the apps we've ever used!
Oct. 5, 2017
Changed theme recently. Made the rookie mistake of not checking site speeds. Weve had poor sales since. Checked site speed, over 20 seconds load speed!!! This app sorted this perfectly and quickly. Thank you, www.helpforpaws.co.uk
Oct. 4, 2017
Great app! It compressed nearly 700 images and saved me 6.4 MB of space, all at a competitive price. My site is nice and zippy now!