impact.com Affiliate Marketing
Manage affiliates & influencers to acquire new customers
Rating
4.5
feedback
99
chart
#1,408
All reviews
Rating Breakdown
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Nov. 13, 2024
First time diving into the world of affiliate marketing. Really appreciate the easy Shopify integration, the responsive customer support to help answer questions and the resource library that walks you through account set up. We're up and running and excited to see how this will grow our business.
Nov. 12, 2024
Impact has made our paylay into affiliate marketing very seamless. Its really comprehensive and tracking all our outside publishers. The reporting and features are very extensive, its so many that I feel like we have not touched all features yet. . We use impact throughout the day and I find the customer support team very prompt and helpful with any issues we may have. Our account manager is very active and always ready to lend a hand to support us.
Nov. 11, 2024
We had a great experience with our sales rep, Matt - and our onboarding team was just as helpful in getting us live in less than a week (despite my setup mistakes). Platform is intuitive and easy to integrate.
Nov. 1, 2024
Great support from Impact to get our integration finalised. I don't have a straight forward store and needed extra support from their tech team to confirm it was setup correctly. Jamie was really helpful in providing tailored support to complete the validation testing. The platform so far has been easy to use. Thanks Joel and Jamie at Impact
Thanks for shouting out Joel and Jamie, Ever Vessel! We're thrilled to hear that you've received great support from our team.
Oct. 31, 2024
We transitioned from Rakuten to Impact, and are loving the success that we are seeing. Onboarding was fast and very user-friendly. We love the diverse mix of publishers that being on Impact allows us to reach.
Thank you, Maxi-Cosi team! Excited to hear that you're finding it easy to connect with publishers on Impact.
Oct. 30, 2024
Super easy to set up and use...basically turn-key integration with the best affiliate program out there. Great customer service too!
Thanks, Brook Evans team! Happy to hear that our integration was easy to implement.
Oct. 28, 2024
Great software and top notch support. We had a hiccup in setup and they got it solved quickly and thoroughly. Excited to see where we can take this relationship.
Thank you, Stag Shop! Excited to see your program scale with us.
Oct. 26, 2024
Easy to implement and really user friendly to navigate in platform.
Thank you, Serenity Kids team! Happy to hear that you're finding our platform easy to use.
Oct. 24, 2024
Impact.com provided us with outstanding service. The onboarding process was easy and the representative is extremely responsive and helpful
Thank you, Seville Classics team! Excited to have you onboard.
Oct. 24, 2024
Easy installation and awesome onboarding assistance! Every Impact team member I have worked with thus far has been so lovely and quick to help. Creating account set up was fairly easy, but I sought out support to make sure I had completed the steps correctly. Janine Tuntuwa was and continues to be so kind, patient, and helpful to make sure I am set up for success on Impact. I am so thankful for her help!
Thank you for your kind words about our team, Buddle Skincare! Excited to have you onboard with us. We think that Janine is amazing too :)
Oct. 23, 2024
Very excited to start with impact.com. The platform sees easy to use and they have a lot of great publishers and influencers in there to work with that we are excited about.
Thank you, Jacaranda Living team! Great to hear that you're excited about the publishers and influencers in our marketplace. Looking forward to watching you scale your program with us!
Oct. 22, 2024
We shifted from Partnerize to Impact and have never looked back. The direct integration means we no longer have to manually pass back transaction approvals, the platform is user-friendly and our account has great support.
Thanks so much, The Honest Kitchen! We're so happy that you're loving our Shopify integration and feel supported by our team.
Oct. 22, 2024
Setup was quite easy and fast. Till now everything works perfect
Thank you for the positive feedback! Excited to have you onboard with us.
Oct. 15, 2024
Just getting started on Impact.com but the platform is very easy to use and the set up process has been very simple. I believe we will be able to achieve a lot of success utilizing this application.
Thank you, GOLO team! Can't wait to see you scale your partner program with us.
Oct. 9, 2024
Overpriced. They lock you into 12 month contracts. Low quality affiliates in their marketplace. We started getting fraudulent orders for the first time in 6 years after signing up. I think if you're a large brand simply looking for a way to manage your existing affiliate payments, this would be adequate software, but you could certainly find a cheaper alternative on the Shopify app store if that's all you wanted. If you're looking to drive actual revenue from their affiliate partners, look elsewhere. So far this has been a huge loss of ROI for us. Wish we could cancel but they won't let us. We are not at all happy and they are forcing us to pay for this for another 9 months. Clearly a company that cares more about it's own bottom line than any customer satisfaction. Find an alternative.
Hi Otiem Team! Thank you for flagging this to us. Our team reached out to you directly to schedule time to review this feedback. Low quality affiliates and fraudulent orders are not the expected experience on our platform, and we understand why that could cause frustration with the length of your contract. Fraud is something that we take very seriously, and we'd like to review these affiliates and orders in detail with you. To clarify our contract lengths - impact.com offers a month-to-month option for our Starter Edition, starting at $30/month for Shopify merchants. Our Essential and Pro tiers do come with 12-month contracts, and we do our best to be as transparent as possible about those terms during our sales process.
Oct. 9, 2024
Impact is really user-friendly, and the help documents they provide are a great resource! I've learned so much about Impact and affiliate marketing in general thanks to these resources. Their support teams have been great (shout out to Taryn for all the help as we've been onboarding) and have been a huge help in getting us ready to launch.
We're happy to have you onboard, Retrospekt team! Thanks for shouting out Taryn and our Support teams :)
Oct. 3, 2024
Solid affiliate platform
Thanks for the positive feedback, Splendid Spoon!
Oct. 3, 2024
Best affiliate platform in the world.
Thank you, Sun Home Saunas team!
Oct. 2, 2024
The onboarding team is amazing and everything about this platform is easy to use and navigate compared to other affiliate platforms I have used in the past. Can't wait to get my affiliate program started!
Thanks, Cherri team! We can't wait to see your affiliate program grow with us.
Sept. 27, 2024
From start to finish this was efficient and easy. Monique and her team we're there when needed and super professional. Set up and the education portal is well organized and easy to understand. Highly recommend.
Thanks, Sorse team! We think that Monique is great too, and so happy to hear that you're using our PXA courses!