All reviews

Rating Breakdown

  • 5
    85% (152 ratings)
  • 4
    6% (10 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (12 ratings)

Reviews with Text

  • 98% (173)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 28, 2024

Great software and top notch support. We had a hiccup in setup and they got it solved quickly and thoroughly. Excited to see where we can take this relationship.

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you, Stag Shop! Excited to see your program scale with us.

5 / 5 Share

Oct. 26, 2024

Easy to implement and really user friendly to navigate in platform.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you, Serenity Kids team! Happy to hear that you're finding our platform easy to use.

5 / 5 Share

Oct. 24, 2024

Impact.com provided us with outstanding service. The onboarding process was easy and the representative is extremely responsive and helpful

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Seville Classics team! Excited to have you onboard.

5 / 5 Share

Oct. 24, 2024

Easy installation and awesome onboarding assistance! Every Impact team member I have worked with thus far has been so lovely and quick to help. Creating account set up was fairly easy, but I sought out support to make sure I had completed the steps correctly. Janine Tuntuwa was and continues to be so kind, patient, and helpful to make sure I am set up for success on Impact. I am so thankful for her help!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words about our team, Buddle Skincare! Excited to have you onboard with us. We think that Janine is amazing too :)

5 / 5 Share

Oct. 23, 2024

Very excited to start with impact.com. The platform sees easy to use and they have a lot of great publishers and influencers in there to work with that we are excited about.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Jacaranda Living team! Great to hear that you're excited about the publishers and influencers in our marketplace. Looking forward to watching you scale your program with us!

5 / 5 Share

Oct. 22, 2024

We shifted from Partnerize to Impact and have never looked back. The direct integration means we no longer have to manually pass back transaction approvals, the platform is user-friendly and our account has great support.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much, The Honest Kitchen! We're so happy that you're loving our Shopify integration and feel supported by our team.

5 / 5 Share

Oct. 22, 2024

Setup was quite easy and fast. Till now everything works perfect

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the positive feedback! Excited to have you onboard with us.

5 / 5 Share

Oct. 15, 2024

Just getting started on Impact.com but the platform is very easy to use and the set up process has been very simple. I believe we will be able to achieve a lot of success utilizing this application.

Store

GOLO

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, GOLO team! Can't wait to see you scale your partner program with us.

1 / 5 Share

Oct. 9, 2024

Overpriced. They lock you into 12 month contracts. Low quality affiliates in their marketplace. We started getting fraudulent orders for the first time in 6 years after signing up. I think if you're a large brand simply looking for a way to manage your existing affiliate payments, this would be adequate software, but you could certainly find a cheaper alternative on the Shopify app store if that's all you wanted. If you're looking to drive actual revenue from their affiliate partners, look elsewhere. So far this has been a huge loss of ROI for us. Wish we could cancel but they won't let us. We are not at all happy and they are forcing us to pay for this for another 9 months. Clearly a company that cares more about it's own bottom line than any customer satisfaction. Find an alternative.

Store

Otiem

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi Otiem Team! Thank you for flagging this to us. Our team reached out to you directly to schedule time to review this feedback. Low quality affiliates and fraudulent orders are not the expected experience on our platform, and we understand why that could cause frustration with the length of your contract. Fraud is something that we take very seriously, and we'd like to review these affiliates and orders in detail with you. To clarify our contract lengths - impact.com offers a month-to-month option for our Starter Edition, starting at $30/month for Shopify merchants. Our Essential and Pro tiers do come with 12-month contracts, and we do our best to be as transparent as possible about those terms during our sales process.

5 / 5 Share

Oct. 9, 2024

Impact is really user-friendly, and the help documents they provide are a great resource! I've learned so much about Impact and affiliate marketing in general thanks to these resources. Their support teams have been great (shout out to Taryn for all the help as we've been onboarding) and have been a huge help in getting us ready to launch.

Using app

15 days

Total reviews

6

Average rating

4.8

Developer Reply

We're happy to have you onboard, Retrospekt team! Thanks for shouting out Taryn and our Support teams :)

5 / 5 Share

Oct. 3, 2024

Solid affiliate platform

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the positive feedback, Splendid Spoon!

5 / 5 Share

Oct. 3, 2024

Best affiliate platform in the world.

Using app

21 days

Total reviews

6

Average rating

3.7

Developer Reply

Thank you, Sun Home Saunas team!

5 / 5 Share

Oct. 2, 2024

The onboarding team is amazing and everything about this platform is easy to use and navigate compared to other affiliate platforms I have used in the past. Can't wait to get my affiliate program started!

Store

Cherri

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks, Cherri team! We can't wait to see your affiliate program grow with us.

5 / 5 Share

Sept. 27, 2024

From start to finish this was efficient and easy. Monique and her team we're there when needed and super professional. Set up and the education portal is well organized and easy to understand. Highly recommend.

Store

sorse

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks, Sorse team! We think that Monique is great too, and so happy to hear that you're using our PXA courses!

5 / 5 Share

Sept. 25, 2024

Impact and their team ensured a smooth integration for our company, getting us up and running within just a few days. Their expertise in the affiliate marketing space will provide exponential growth for our company.

Using app

8 days

Total reviews

8

Average rating

4.5

Developer Reply

Thank you, Contours Rx! Great to hear you that had a quick onboarding, and excited to see you grow with us.

5 / 5 Share

Sept. 23, 2024

Had a great onboarding experience. Tech was great - they couldn't do enough for me. Excited to see how we do with Impact!

Store

Mikra

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review, Mikra! Excited to see your program scale with us.

5 / 5 Share

Sept. 20, 2024

Easy integration and setup, and streamlined onboarding experience. We've had a very seamless experience with Impact so far. The app has made integration very easy and saves us a lot of time, which is always great for a business!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, Eucalypso home! We're so excited to have you on board.

5 / 5 Share

Sept. 20, 2024

Extremely easy to install and they have a best in class support team to get it stood up and answer any questions along the way. We have used several affiliate platforms over the last couple decades and Impact is the most impressive out of them all.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear you're enjoying your experience, Melinda Maria Jewelry! Thank you for the kind words about our support team.

5 / 5 Share

Sept. 19, 2024

Biggest and best affiliate platform available for businesses serious about opening up a new marketing and traffic channel for their Shopify store. Extremely user-friendly compared to other affiliate software and the Shopify setup was a breeze. 10s of affiliates applied to join our program on day 1 of going live.

Using app

23 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you, Nutricost team! Happy to hear that our platform has been easy for you to use.

4 / 5 Share

Sept. 18, 2024

Great platform to use. There are plenty of reports to use and the interface is easy to navigate.

Using app

10 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the review, Lola Blankets! Happy to hear that you find the platform easy to use.