impact.com Affiliate Marketing
Manage affiliates & influencers to acquire new customers
Rating
4.7
feedback
199
chart
#969
All reviews
Feb. 19, 2025
I have never had an issue with Impact before. They have always been really great but this situation is beyond frustrating. I had an old legacy account that Impact no longer services and was told I needed to shut down that account. After the holidays we began the shut down and spoke with someone about having a new account within shopify. Well 4 weeks later Impact have not closed our legacy account and we can't open a new one so now affiliates have been waiting for 4 weeks?? All I get is someone will respond but nothing. No help from tech, customer service just nothing. I am guessing Impact no longer cares... As of 2/19/25 - Our old account still has not been deleted - Nothing has been done all we get it will be fixed ASAP now 5 weeks later?
Hi Mukha Yoga Team -- Thanks for sharing your feedback. We're sorry for the delay in account closure, I have escalated your ticket and we will work to have the issue resolved ASAP.
Jan. 30, 2025
Jan. 28, 2025
This is an early review as we have not been fully integrated as of yet (fully using the product) however, the experience has been pretty good thus far.
Jan. 27, 2025
The platform was incredibly easy to set up, and the onboarding process was seamless. Within a short period, we’ve already seen great results, with high-quality affiliates reaching out and joining our program. The interface is intuitive, and the tools provided make managing partnerships effortless. Highly recommend for anyone looking to grow their affiliate network efficiently!
Jan. 23, 2025
Impact has helped us & our team GREATLY! Managing affiliates is more direct & transparent, while displaying the analytics we require, to make informed decisions. Simple & quick installation with the platform being very user-friendly (which we love in this day & age). The support team is also amazing since day 1, this helps a ton because our industry is changing so fast every week!
Jan. 21, 2025
I have loved using IMPACT to manage our affiliate program. The team was super communicative during the onboarding process and the interface of the platform is user friendly making any migration as seamless as possible. I definitely would recommend using the platform for any affiliate needs.
Jan. 14, 2025
Impact has been great so far. We recently moved networks and the setup and onboarding has been awesome!
Jan. 14, 2025
Impact's Shopify integration has transformed our affiliate management. It’s user-friendly, easy to set up, and superior to our old network, which has saved us valuable time.
Jan. 10, 2025
Impact’s integration with Shopify has been a game-changer for managing our affiliate network. The setup was very easy and seamless. The platform is also very intuitive, making it easy to track and manage affiliates without a steep learning curve. Best of all, it has completely eliminated the need for any manual work to track returns, saving us so much time and effort.
Dec. 20, 2024
We received awesome and prompt support throughout our Shopify integration process with Impact! Monique was very helpful and responsive towards any questions we had! Made it a very seamless process!
Dec. 20, 2024
Great on-boarding experience with Roxanne. She helped us every step of the way to make sure our account was efficient and was set up for success. We are so excited to launch with Impact and have heard amazing feedback from other partners who have used Impact before, which is why we joined. Looking forward to a successful partnership.
Dec. 10, 2024
Fantastic UI and a great marketplace with established partners our brand is interested in partnering with. Impact has been everything we have been looking for and more so far. A big thank you to Roxanne and Nunzio for helping us onboard and getting us live in a timely manner.
Dec. 4, 2024
So far it has been comprehensive to get started. Looking forward to seeing how it works out. Taryn has been great help in setup.
Dec. 4, 2024
Its a great app with a seamless experience. Excited to do more with the team there!
Jan. 4, 2025
Impact was very responsive and proactive during the contract signing and implementation stages. However, after using the service for over a month, I changed my mind. Once the contract is signed, Impact doesn't seem to care about its customers. I raised a minor issue with email synchronization a month ago and asked Impact to resolve it, but it remains unresolved until now.
Thanks, Rothea team! Happy to hear that you had a great onboarding process with us.
Nov. 13, 2024
First time diving into the world of affiliate marketing. Really appreciate the easy Shopify integration, the responsive customer support to help answer questions and the resource library that walks you through account set up. We're up and running and excited to see how this will grow our business.
Thanks, Tübr team! Happy to hear that you've had a great experience with our integration and customer support.
Nov. 12, 2024
Impact has made our paylay into affiliate marketing very seamless. Its really comprehensive and tracking all our outside publishers. The reporting and features are very extensive, its so many that I feel like we have not touched all features yet. . We use impact throughout the day and I find the customer support team very prompt and helpful with any issues we may have. Our account manager is very active and always ready to lend a hand to support us.
Thanks for the kind words, RoseSkinCo.!
Nov. 11, 2024
We had a great experience with our sales rep, Matt - and our onboarding team was just as helpful in getting us live in less than a week (despite my setup mistakes). Platform is intuitive and easy to integrate.
Nov. 1, 2024
Great support from Impact to get our integration finalised. I don't have a straight forward store and needed extra support from their tech team to confirm it was setup correctly. Jamie was really helpful in providing tailored support to complete the validation testing. The platform so far has been easy to use. Thanks Joel and Jamie at Impact
Thanks for shouting out Joel and Jamie, Ever Vessel! We're thrilled to hear that you've received great support from our team.