All reviews

Rating Breakdown

  • 5
    85% (383 ratings)
  • 4
    6% (26 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (7 ratings)
  • 1
    6% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2020

Help was offered super quickly with assistance provided by the customer service. Mike has been able to offer guidance on how to resolve the issues I had with my shipping method in Shopify. Mike helped all the way to quickly provide a useful resolution. I will definitively recommend the application. Thank you again Mike!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Works great with no issues at all. The one time that I had to reach out to support they were super quick at getting back to me and had the issue resolved within a couple messages back and forth.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the feedback, glad we could help you.

5 / 5 Share

Sept. 18, 2020

Ok these behind the scene people are Dope as fast as i typed my question was as fast as i got a response. everything turned out to be just fine but i'm really impressed at there respond time. they might have Amazon prime beat

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Customer service is A+. Received assistance with a resolution within 30 minutes. Customer Support was very knowledgeable and was able to pinpoint issues quickly. Love the application. Definitely recommend.

Using app

4 months

Total reviews

7

Average rating

5.0

3 / 5 Share

Sept. 8, 2020

I love the ease of adding Amazon products to my shopify store. But, soince they are other companies products, how do O make returns? Ihaven;t been ab;e to get help on this. A client bought an item. It arrived badly damaged. Now what? I shipped it from Amazon to my customer. DO I tell the cusomter to reytn ot to amazon?

Using app

3 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Sept. 3, 2020

Thanks a lot for a great customer service, especially i would like to mention Mike, who is best in his work and do that profesionally. Nice app, i suggest everyone.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

I had a problem with adding products to my store. The support team was very patient and helpful. Thank you for all your help.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Easy to use and more importantly it saves you a lot of hassle and time. If we could edit the quantity from the app it would be great. Overall good experience and kiddos to the swift customer support when I encounter issue.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 31, 2020

I’ve been using importify for about 1.5 to 2 months now and it has hands down been the best customer service. Mike has helped me understand things as well as answer questions I’ve had instantly. The responses are very quick and helpful each time. Even though there’s some things I’d like better with the list for the basic plan, the customer service definitely makes up for it.

Using app

2 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Aug. 26, 2020

Help was offered super quick. Friendly and personal touch. Great tool. Over the last few months I've worked with a dozen ecommerce apps but they really seem to be on top of things. Thanks guys!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback!

5 / 5 Share

Aug. 15, 2020

It is a great app. Their service is fast and excellent and Moshe is very helpful. By the way , why should I write at least 100 characters?

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

I use this app cause it helps me get more to fullfil my store and also help with things I can't understand

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2020

Good Customer service. The app price is also very reasonable and service is Uncommendable and perfect.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2020

The app is amazing and customer support is excellent as well, A great way to build a landing page, well worth the money. Thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Having faced some issues recently with one particular website, Importify customer service has helped us really well regarding the resolution of the same. I would like to thank the whole team and specially Mike, who was great with his communication.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

July 21, 2020

very bad customer service, not remain on their words, very very poor, not recommended to install this app

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

July 17, 2020

I used this app to import products and found it super easy and really quick to use... I definitely recommend it.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2020

The Customer support is awesome! App is one of the best to use and easy to navigate. Makes sales easier. Thanks

Store

Albelos

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2020

I use this app to import products. The wholesaler list is considered to be quite complete. The customer service is also efficient and prompt.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the feedback, it was great talking with you on the phone today.

5 / 5 Share

June 5, 2020

Had an issue which got my attention and they fixed the problem after I informed support. Thank you for resolving it for me.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback, glad i could resolve the issue.