All reviews

Rating Breakdown

  • 5
    85% (388 ratings)
  • 4
    6% (27 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (7 ratings)
  • 1
    5% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2021

Having faced some issues recently with one particular website, Importify customer service has helped us really well regarding the resolution of the same. I would like to thank the whole team and specially Mike, who was great with his communication.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

July 21, 2020

very bad customer service, not remain on their words, very very poor, not recommended to install this app

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

July 17, 2020

I used this app to import products and found it super easy and really quick to use... I definitely recommend it.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2020

The Customer support is awesome! App is one of the best to use and easy to navigate. Makes sales easier. Thanks

Store

Albelos

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2020

I use this app to import products. The wholesaler list is considered to be quite complete. The customer service is also efficient and prompt.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the feedback, it was great talking with you on the phone today.

5 / 5 Share

June 5, 2020

Had an issue which got my attention and they fixed the problem after I informed support. Thank you for resolving it for me.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback, glad i could resolve the issue.

5 / 5 Share

June 3, 2020

Moshe Lugasi was very helpful to me! I am new to Importify, trying to break into the drop shipping game. He provided fast, easy assistant to get where I needed to be. Awesome service!

Store

JADEKO

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback, it was our pleasure to help you today.

5 / 5 Share

May 24, 2020

This app has made it very painless to add products to my store. It truly adds value, and customer service was super fast and very understanding. Give it a try, you won'tbe disappointed.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2020

Once I was pointed in the right direction I found it very easy and it saves tons of work by importing most of the details for you... John C

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the feedback John!

3 / 5 Share

May 23, 2020

Does this means that I need to manually order the product from my supplier and change the address etc. to my buyer? Is this not like oberlo that it is automatically when they order product they will already ship it?

Using app

24 days

Total reviews

3

Average rating

4.3

5 / 5 Share

May 22, 2020

Super helpful service and patient guidance given! Helped me with my issue in such a short period of time!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2020

Hello, thank you for the wonderful application. Without it I just can't imagine how long it would take me to upload my products.I give you 5 stars because there are no more, but you deserve a lot more.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2020

As you know when getting started some of the items you need to do can be frustrating and you want to pound your head on the desk. I will say for sure I contacted Importify Support. They responded within 15 minutes. They sent me a link and went into my PC and got me going within 2 minutes. I want to thank Importify for the amazing fast service. I highly recommend them as a means to import items to your shopify. Many Thanks! I continue to use Importify because their service is incredible. I have never waited more than 30min for a response. Ever! Many Thanks

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2020

Excellent customer service.Very amazing app, its 100% recommended,very supportive and active to get answers quickly.Thank you very much Importify your the best.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

Not a single problem with this app at all, only just started using it this past week and can safely say I will 100% recommend this to anyone trying to find a great system and outstanding customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2020

This APP is awesome, fast as other apps. Menu easy to use. Add products easily and quickly without going to an extra menu.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the feedback!

4 / 5 Share

May 1, 2020

its a great app but the only issue i had faced was the inventory i had products from shein and they would be should out but when customer buy products on my shopify store it would show on the shein store as they were sold so basically it doesn't sync with your shopify store.

Using app

27 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 28, 2020

This app works great and customer support with Moshe is excellent. Definitely recommend this app, it has everything you need.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, it was our pleasure to help you today.

5 / 5 Share

April 28, 2020

I have to say for my personal experience the best customer service ever..Prompt to help from the beginning till they solved the problem and no waiting at all. They have been very professional, once again they answered all my questions and because I had a problem with the app importing certain products, they managed to update the app and fix it. Thank you so much guys

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2020

This app is a game-changer, and their customer service is amazing, fast response and always willing to help, they are also working on some other awesome features!

Using app

Over 1 year

Total reviews

2

Average rating

5.0