All reviews

Rating Breakdown

  • 5
    85% (388 ratings)
  • 4
    6% (27 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (7 ratings)
  • 1
    5% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 27, 2023

I love Importify App, because I have access to over 30 vendors for a small fee, including Esty, Amazon, Costco, Walmart, Alibaba, DhGate, to just name a few, that I wouldn't otherwise had excess to. Anything from A-Z, electronics, food, fashion, beauty, home appliances, furniture...and the list goes on! Importing is easy! Lastly, their customer service is prompt, professional, & caring. The previous reasons mentioned are why I have Importify App on all my 4 stores! Imporify is my one stop shop...try them & I trust that you will feel the same way too :)

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your review and are glad you enjoy our app. We are always here to support you.

1 / 5 Share

Jan. 25, 2023

This app has so many issues. I am not able to copy from any website. Also, there is no quick way to contact customer service. They also do not have a chat feature just a list of FAQs which is not helpful to those who need help right away. Do not get this app unless you like issues and spending money on apps that do not deliver.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the bad experience, 1. According to Shopify you spent 28 minutes using the app, 2. We did not receive an email from you regarding the issue. 3. We tried to contact you via chat and email and we didn't get any response. Check the screenshot -> https://share.cleanshot.com/vb6f9rrR it's been 48 hours since we tried to contact you, please get back to us so resolve this.

5 / 5 Share

Dec. 19, 2022

really easy to use, and it's helpful for add products. Customer serive is very nice, quick and helpful.

Store

TOPESCT

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a positive review for our app! Your feedback is greatly appreciated!

5 / 5 Share

Nov. 29, 2022

Wow, This app was a huge game changer for me. I live under a power plant and I built my business on a Chromebook. These 2 factors made developing my store an obstacle. Importify allowed me to bring my first products into my store. It is a great app.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the feedback, we are here to support you anytime.

5 / 5 Share

Nov. 8, 2022

Importify is a great app for importing products to our Shopify store, their team offers exceptional customer support, and they are hands-on when it comes to helping us with any concern. Highly recommend the app!

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 30, 2022

10 out of 10! Had some issues getting started but the customer service was quick to help me get the answers. Highly recommend!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback, we are here for you anytime. 🙏🏼

5 / 5 Share

Oct. 29, 2022

Excellent App, i recommend it, it's great app, customer service is great, they helped me with an issue that i had to import. thanks for this

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback, we are here to support you anytime.

5 / 5 Share

Oct. 26, 2022

This is a great great app to use for fashion retailers. Solid partner relationships that give you access to big brands. Plus their helpful support team responds within minutes when you need them. One of the few apps that does exactly what it says it can do.

Store

SoSpree

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the feedback, we're here to support you anytime.

5 / 5 Share

Sept. 22, 2022

It was a bumpy start but with mikes help on the importify support end, he made everything go very smooth. He was very personable and willing to help me with connecting the app.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks, Cole, it was our pleasure, and we are here to support you anytime.

5 / 5 Share

Aug. 24, 2022

I was having trouble loading Importify products to our site. I contacted the help desk, Mark was straight onto it and had us sorted out in no time. thanks Mark

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review; we are here to support you 24/7.

5 / 5 Share

July 30, 2022

Mostly the quick response this app is so amiazing, they provide easy way to figure it out with pleasant.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great feedback; we are here to help and support you anytime.

5 / 5 Share

June 11, 2022

The app is pretty much a godsend. Good features, intuitive UI, prompt updates and top-notch support. Importify are killing it! Thank you.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

June 8, 2022

i just had an amazing experience with "importify" support. the items i was importing werent displaying the price, which turns out was a problem with my shopify template. the importify support team figured out the problem & fixed it as well! even though the issue had nothing to do with their app 10/10 experience! ty!!!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 2, 2022

The response from Importify is prompt, they always proactively solving the problem for users. Highly recommended.

Store

Sourcy

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 19, 2022

I love most that this app is able to help import from a wide array of the important manufacturers and wholesalers; not just limited to one. for dropshipping. Nice work!! Support team is bar none the best as well!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2022

Great support! It makes it much easier to organize and source my orders, I love that I can use different sources as well.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2022

Thank you importify for your quick response, was so helpful and useful, my issue was resolved within less than one day only (thanks to Mr. Mike) :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2022

Mike helped me on a Saturday night and followed up again on a Sunday morning when I wouldn't expect anyone to be available. We resolved the issue and he was super prompt with responses!

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for the feedback 🙏 Our support team is always here to help you 24/7😎

4 / 5 Share

Jan. 31, 2022

I installed the app but never got to use it. Customer Service was great and helped me with my questions and request very quickly and efficiently.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the feedback and glad we could help you with the questions🙏

5 / 5 Share

Jan. 29, 2022

I liked the support, it's really fast, and that's the thing I liked the most about the app , thank you very much

Store

9SHO

Using app

4 days

Total reviews

6

Average rating

5.0