All reviews

Rating Breakdown

  • 5
    85% (383 ratings)
  • 4
    6% (26 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (7 ratings)
  • 1
    6% (25 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 28, 2021

Hello I was enjoying this app until I could no longer import products from overstock. I am subscribed on the basic plan can someone let me know what is happening pls. Updated review Thanks Mike got back to me and I am now able to import products. Thanks for reaching out quickly too.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

This application is the best in the world, you can facilitate the work of migrating products in an easy way, it helped me a lot to maximize my time I recommend it 1000% Esta aplicación es la mejor del mundo, puedes facilitar el trabajo de migrar productos de una manera fácil, me ayudo mucho a maximizar mi tiempo la recomiendo 1000%

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

I used this app to import drop-shipping items from Alibaba into my store. The app made it compatible and easy to do. The app is very user friendly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

I was having issue with shipping and delivery contact to importify support Got MIKE from support great helper i was about to give up Mike saved me thanks mate such a gem

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 28, 2021

UPDATE: The app still has massive issues for me. Its not reliable! I have used this app for many couple years now. I would like to see tracking of inventory feature soon on it but otherwise, its great importer. I had an issue, and the customer service including the developer fixed it even on the weekend which is their time off. The app owner is highly professional, and very helpful. Thank you Moshe for your help & bringing this app to business owners. UPDATE: SINCE my first review its been two months and I would like refund for all my stores which the app does not work or do what is supposed to do.

Using app

Over 2 years

Total reviews

4

Average rating

1.0

5 / 5 Share

Oct. 19, 2021

Great Service. ......................................................................................

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2021

Photos are not imported gfgddggfgfgfdgfdgfdgdfgfdgfgdfdgfdgfdgfdgfdgfgfgfgfdgfdgdfgfdgfgfgdfgfdgdfgfgfdgdfggfg

Using app

3 months

Total reviews

4

Average rating

2.8

1 / 5 Share

Sept. 20, 2021

Poor customer support and app is not worth the amount which he charging, many stores are able to fetch the data.

Using app

5 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Sept. 19, 2021

We got an issue with Walmart for almost a week now and they reached us right away. They responded quickly and explain the issue. I asked for a discount since we're not gonna use the app for a week or so and they consider the request since they'll be updating the app. We appreciate it. Responsive and helpful

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Excellent customer service! Super responsive and helpful. I use this app, mainly because it can import product videos from different marketplace. Other dropshipping apps can't do the job as importify. However, it is not like this app is perfect, a lot of improvements needs to be made. For now, it is fine.

Store

Maloona

Using app

30 days

Total reviews

3

Average rating

5.0

2 / 5 Share

Sept. 6, 2021

Pas top ... !!! Le suivit des stocks par exemple avec le fournisseur SHEIN n'est pas synchronisé avec la boutique, quand il y à plus de taille S,M,L... Etc Et bien ont le c'est pas et il est toujours en vente donc retour de colis ASSURE !!!

Store

SERANDY

Using app

About 3 hours

Total reviews

1

Average rating

2.0

5 / 5 Share

Aug. 12, 2021

Customer support is there number one priority! Let me share my experience. - Its super easy to import products from Alibaba (Even video if you have the premium). - My only negative is that it doesn't export the cost HOWEVER it takes you 2 seconds to write in your own cost. - I messaged them at 8pm on a Sunday evening and got a response within 1 hour. - I had an issue with my payment and they fixed it within 24 hours. This is one of the few software's out there that actually care for their customers and I couldn't recement them more!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

Importify has not only helped me with the tedium of the product. I also had trouble with a bug this time, and they were very attentive to help me solve the problem, no matter how long it took, they didn't mind my trouble, they were happy to help customers and provided me with backend help and technical support, I really appreciate Importify service, it's really excellent! Thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2021

Smooth experience with importing products from other sites, make my work a lot easier, good customer support.

Store

X-map

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback, it means a lot for us and we will keep doing our best to satisfy you.

5 / 5 Share

July 17, 2021

love how they treat customers! They are very helpful and trustworthy. They will even do more than what you expect. I have very good experience working with importify and editorify.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2021

Thank you so much for this it helped me a lot importing products. it's highly recommended app for anyone who wants to import products to shopify store

Store

Trendha

Using app

3 months

Total reviews

8

Average rating

4.5

1 / 5 Share

July 10, 2021

The app did not work well at all for all supported websites. All Products with variants were not imported! There's also issues with Inventory, Product quantity! Product description etc.. I send theme Email before more than week and they did not help at all.. I've seen many bad review since 2 years with the same issue, and till now not fixed. -------------------- Update: 10.07.2021 -------------------- They reply me after this review and said that my Email gone to Spam, I sent them from Gmail .. So they believe that they are smart to tell us that Google Emails are going spam!!!! I saw many reviews from 2019 regarding the same issue, and till now they did nothing!! Finally they asked me to change my review to refund me!

Store

Melonda

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the bad experience, for some reason your mail ended up in our spam folder, we just emailed you back, please check and will be happy to help you with this.

5 / 5 Share

June 16, 2021

It was a really easy app to use, unfortunately, I did not need it any longer and I cancel my subscription. Which they kindly refund me.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback, customer satisfaction is our priority and we will keep supporting you to make sure you are fully satisfied.

5 / 5 Share

June 16, 2021

One of the best applications ... simple, easy and does not have any complications.. Other than that, their customer service is excellent and they are quick to respond to their customers.. I highly recommend it..

Store

Me Byam

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback, it means a lot and we will keep doing our best to satisfy you.

4 / 5 Share

May 31, 2021

This app is very easy to use, and saving a lot of my time. The reason I give 4 stars instead of 5 stars is it does import products from many sites, but when importing the products with different variants, sometimes there was issues and I had to manually change it.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the review🙏 Our support team is always here to help you 24/7😎