AWIO Improved Contact Form for Shopify

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you

Developer

Rating

4.5

feedback

235

Reviews

chart

#323

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    2%
  • Less than a month
    12%
  • Less than a year
    46%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising the ease of use, functionality, and customer service. Many users appreciate the simplicity of setting up the contact form and the professional look it adds to their store. The app is also commended for its ability to reduce spam emails effectively. However, there are some negative reviews mentioning issues with customer support, integration with other platforms like Mailchimp, and occasional technical difficulties. Some users also expressed concerns about the app not being entirely free as advertised.

Highlights

Ease of use and functionality
Customer service and support
Spam email reduction
Integration issues with other platforms
Concerns about free version limitations

Rating Breakdown

  • 5
    76% (178 ratings)
  • 4
    13% (30 ratings)
  • 3
    5% (11 ratings)
  • 2
    2% (5 ratings)
  • 1
    5% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2025

Excellent customer service.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 16, 2023

We used you app to collect names and hopefully chat. It would be nice to get back to them via the "same channel"** to respond to enquiries. N.B. **Contact Form

Using app

Over 4 years

Total reviews

5

Average rating

4.0

Developer Reply

We're happy to have provided your website with a free contact form for the past 5 years. You are already able to reply to contact form messages the same way they come in, by replying to the email. We've asked you for clarification on your feedback and rating but you have not provided it.

4 / 5 Share

Feb. 24, 2022

Loving it so far, but is it able to insert a file upload? Customers need to send me picture references of their orders and I'm having trouble finding an app that will insert it into my contact form without costing a ton each month. Other than that it's a great tool!

Using app

About 18 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 13, 2021

Application works as described. Really like it. That is what I was looking for. Thanks to developers.

Using app

About 1 month

Total reviews

8

Average rating

5.0

All reviews

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