AWIO Improved Contact Form for Shopify

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you

Developer

Rating

4.7

feedback

68

Reviews

chart

#293

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    3%
  • Less than a month
    18%
  • Less than a year
    53%
  • More than a year
    18%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with many users praising its ease of use, functionality, and customer service. Users appreciate that the app works as described, is easy to install, and provides valuable features such as tracking visitor information and reducing spam. The customer support is highlighted as excellent, with fast response times and helpful resolutions to any issues. However, there are a few negative reviews mentioning difficulties with customization, integration with other platforms like Mailchimp, and lack of responsiveness from the developer in some cases. Overall, the app seems to be a valuable addition to online stores for improving customer communication and contact forms.

Highlights

Ease of use and functionality
Customer service excellence
Value-added features
Customization challenges
Integration issues

Rating Breakdown

  • 5
    82% (56 ratings)
  • 4
    7% (5 ratings)
  • 3
    6% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 99% (67)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 20, 2025

Excellent customer service.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 16, 2023

We used you app to collect names and hopefully chat. It would be nice to get back to them via the "same channel"** to respond to enquiries. N.B. **Contact Form

Using app

Over 4 years

Total reviews

5

Average rating

4.0

Developer Reply

We're happy to have provided your website with a free contact form for the past 5 years. You are already able to reply to contact form messages the same way they come in, by replying to the email. We've asked you for clarification on your feedback and rating but you have not provided it.

5 / 5 Share

Feb. 13, 2021

Application works as described. Really like it. That is what I was looking for. Thanks to developers.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 17, 2020

Super easy to use. You just click "add app" and your website has a contact button like magic, and it's free.

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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