PlayBlue review for Shopify Inbox

Changed from Tawk.to as this is much better integrated with Shopify obviously. All seems great the biggest problem we have is the notifications. Tawk.to played a loud jingle when messages arrived and the browser icon on the PC would flash. Inbox seems to offer no notifications most of the time and then the odd time a single subtle bing. We have missed a few chats because of this and might be the reason we stop it and go back as it kind of messes us up and makes us look bad.