Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,355
chart
#214
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May 12, 2026
Very basic, not at all built out. There's no option to export your chat history to be able to analyze what questions are commonly asked to create your instant answers from that data. Also - Shopify "Magic" is anything BUT. It's supposed to use AI to generate suggested Instant Answers for your store...but clearly it just scanned our website to come up with them rather than view our chat history and commonly asked questions. Definitely not well built out. If you need any actual support chat capabilities, you need something else!
May 11, 2026
May 10, 2026
May 8, 2026
l'application est simple à utiliser et le suivi des messages est correct. Ca serait bien avec une option de réécriture professionnelle.
May 7, 2026
May 7, 2026
May 6, 2026
May 5, 2026
May 5, 2026
the worst app , my clients keep sending me messages and i cannot read them or reply to them, absolutely awful app
May 5, 2026
its good, only problem is you cant copy/past images and links....very annoying when trying te help a customer