Shopify Inbox for Shopify

Shopify Inbox

Connect with shoppers and drive sales with chat

Developer
View on App Store

Rating

4.8

feedback

4,454

Reviews

chart

#6

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    17%
  • Less than a year
    54%
  • More than a year
    25%

Reviews Summary

The Shopify Inbox app has received overwhelmingly positive reviews from users, with many highlighting its ease of use, helpful features, and effectiveness in connecting with customers. Users appreciate the convenience of real-time notifications, the ability to manage messages across multiple devices, and the simplicity of the interface. The app has been praised for streamlining communication with customers, improving customer interactions, and providing valuable insights for enhancing the e-commerce experience. However, some users have mentioned minor issues such as the need for better search functionality and improvements in message organization.

Highlights

Ease of use and convenience
Effective customer communication
Real-time notifications
Improving customer interactions
Minor issues with functionality

Rating Breakdown

  • 5
    77% (3,440 ratings)
  • 4
    14% (615 ratings)
  • 3
    4% (167 ratings)
  • 2
    2% (77 ratings)
  • 1
    4% (157 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 18, 2024

Great App, adds another great layer to our customer service and if free!

Store

Chille

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2024

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2024

Using app

--

Total reviews

2

Average rating

5.0

4 / 5 Share

May 18, 2024

Using app

--

Total reviews

1

Average rating

4.0

3 / 5 Share

May 18, 2024

I get spammed from this app. Not sure if I’m going to delete it or not. Since I downloaded it even my social media started blowing up really bad with people claiming to be Shopify experts or pretending to be customers. Hey, do you ship worldwide blah blah blah. I’ve also noticed a major decrease in store traffic and it does not send to your email either. App seems to work but not like it says. If you want spam use this app.

Using app

--

Total reviews

3

Average rating

1.7

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more