Shopify Inbox

The Shopify App has received mostly positive reviews from users. Users appreciate the ease of use, fast communication with customers, and the AI assistance provided by the app. The direct linking to products, client information, and orders, as well as the ability to customize messaging hours, were highlighted as beneficial features. However, some users have reported issues such as messages showing as new even after being read, limitations in filtering spam emails, and difficulties in bulk message deletion. Additionally, there were complaints about the lack of functionality to attach PDF or Word files in responses to customer queries.