Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,322
chart
#276
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
15%
-
Less than a year
46%
-
More than a year
35%
Reviews Summary
The Shopify Inbox app has received mostly positive reviews from users. Many appreciate its ease of use, effectiveness in communicating with customers, and the AI-powered responses. Users find it convenient to respond to customer queries quickly and like the integration with Shopify. However, some users have reported issues such as slow notifications, conflicts with browsers like Chrome, and the lack of certain features like email channel handling. Overall, the app is praised for its user-friendly interface and helpful features.
Highlights
Review RSS Feed
All reviews
April 18, 2026
April 17, 2026
April 17, 2026
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