Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,305
chart
#282
All reviews
Review RSS Feed
March 27, 2026
L'ho disinstallata perché venivo contattata solo da spam per phishing e furto d'identitá.
March 25, 2026
Feb. 16, 2026
Jan. 19, 2026
Nov. 20, 2025
Nov. 16, 2025
Parfait, jamais déçu pour le moment. Pourvu que ça dure. Malheureusement ça n'a pas duré. Vraiment décevant que pour une appli native Shopify, il n'y ait pas plus de flexibilité dans les paramètres et réglages ou au moins qu'à minima, l'appli ne se charge pas en lazy loading sur la page d'accueil à défaut de pouvoir se désactiver de la page d'accueil. Du coup j'ai dû désinstaller cette application qui m'éclate mes scores de Core Web Vitals à cause d'un chargement direct sur ma page d'accueil pour juste un misérable widget. si vous visez de bonnes performances pour votre boutique, je vous conseille de rester sur un bon vieux formulaire de contact propre que d'utiliser cette appli trop énergivore pour pas grand chose.
Using app
Almost 2 years
Total reviews
5
Average rating
1.0
Aug. 26, 2025
it has not been working for a while and will not allow me to see messages to respond to customers
Aug. 18, 2025
Aug. 17, 2025
AWFUL! Had SO many customers tell me that after opening an inquiry with this app that they couldn't get out of it no matter what they did, and they couldn't get back to my site. So I tried it myself and it happened to me too! I read in several groups that this has been an ongoing problem for 2 years!! So I uninstalled!
July 28, 2025
Reply emails to customers are sent from a random generated email address causing them to end up in their spam folder. Unfortunately there is no functionality within the app to change to your own branding. Example of 'sent from' email addess below. xl9krl0ub6u4ftbrbxgzamce7bbo6x5lmdrcyeuw1fe0evhvwp7f.....lr321ih@messaging.shopifyemail.com
June 25, 2025
All I get is vendors bothering me with solicitation in digital marketing, SEO, sales, exposure, etc. Everyone is an expert. It is just freaking annoying getting messages from all these communication channels by vendors. Messenger from facebook is the same. Worst yet is after you ask them to stop they continue even harder as to why they are soliciting you and justifying the continuation of messages. But yet not one customer for an authentic purchase. Lol.