Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,077
chart
#336
All reviews
Review RSS Feed
Dec. 9, 2025
Great feature. The only thing that I'd suggest is the ability for merchants to contact customers regarding their order, using inbox.
Dec. 8, 2025
More features would be nice. Ability to flag or label for followup for example.
Dec. 7, 2025
Dec. 3, 2025
Nov. 27, 2025
Nov. 27, 2025
Nov. 27, 2025
Hello! The only drawback of this application is that there is no exit button on the mobile version. If you want to exit, you have to exit the entire website? Looking forward to the later optimization!
Nov. 25, 2025
Nov. 25, 2025
Nov. 21, 2025
I would like to see Ai in the automated responses. It's nice to have to help draft a response, but would be even better to have automated as soon a s a customer chats.
Nov. 21, 2025
Train your AI replies and it gives adequate first answers - rest is up to you but it's quite good at giving suggestions
Nov. 20, 2025
Nov. 17, 2025
Nov. 13, 2025