Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
4,861
chart
#322
All reviews
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Sept. 24, 2025
Pro: I love the functionality of it it's easy to use interface on my desktop and phone. I like that I can attach multiple items, which is great for me since I send proofs for approval for every order. Cons: 1. The saved quick reply options has too low of a character limit. 2. I hate that "enter" sends the message instead of going to the next line. 3. I hate all the spam emails I get that seems to be connected to the app. 4. I wish I could initiate a conversation with someone who submitted an order, rather than need them to reach out first.
Sept. 23, 2025
Sept. 15, 2025
Sept. 11, 2025
Very handy but could do with being able to create instant throw away single use discount codes in the chat window. Also, being able to create and manage a customers cart, including discounts etc would be very useful.
Sept. 11, 2025
Aug. 26, 2025
Aug. 20, 2025
Aug. 8, 2025
Aug. 6, 2025