Pawfect Napper review for Shopify Inbox
Oct. 15, 2023
I know the app is free but people send messages and i don't receive them. i only knew this when i watched store recordings and saw clear messages/chat being send and email subscriptions to realize this app did not send any notifications or email to me. WHY?
Developer Reply
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Inbox app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into why those messages aren't being received: https://bit.ly/2AWw5VA. - Blair, Shopify Support