Sequent Microsystems review for Shopify Inbox

March 23, 2024

We switched from Drift to Inbox chat. Free and easy integration, but one major difference. Inbox sends an email for each line in the chat. I find this quite absurd. Please consolidate. Wait a minute and consolidate. I have a conversation with a visitor and I get 200 emails. It's absurd. Maybe there is an option somewhere and I did not see it?