Mojo Beard review for Shopify Inbox

1 / 5

April 19, 2024

I've been using this app since the beginning and then suddenly the chat bubble disappeared. I tried everything to fix it, I even reinstalled the app, but it didn't work. In addition to the app being rubbish (like most Shopify apps), now the same can definitely be said for Shopify support. The Get Support link just doesn't work (504 Gateway Time-out). It's sad to see the former e-commerce giant turn into a worthless platform that has clearly lost all strings. EDIT: I finally got support and the most shameless answer possible. Of course, they shifted the blame to another app with the excuse that some scripts were added on April 15th that are causing the problem. Of course, that is a plain LIE because Inbox ceased to function long before that date. Besides they don't know how to make apps and maintain them, now they have started to shamelessly LIE to users! Liars and hypocrites. As a platform they have become plain garbage and only useful to Plus users, but they make billions from us, regular users.

Using app

Almost 3 years

Total reviews

7

Average rating

2.1

Shopify Inbox for Shopify
Shopify Inbox
4.7 star
5,778 reviews

Connect with shoppers and drive sales with chat

Developer
Shopify App Store