COLORADDICTED.COM review for Shopify Inbox

April 3, 2024

The app is good but we need a way to download our entire Interactions/Conversations (i.e. Chat Threads) with each customer. I just had a difficult customer. I need to present and defend my case to third parties (Bank). As things are right now with Shopify Inbox, the only way to do it is by screenshooting everything screen by screen. This is impossible, inconvenient, unmanageable if the chat thread is long. Please do something about it !