Leelajournals - aarti aggarwal review for Shopify Inbox

Dec. 1, 2024

updated review from 2* - they fixed the issue!! YAY thank you!!! two star review: everything was working fine until two weeks ago. text bar goes all the way to the top now in the mobile app so i cant see anyone’s previous messages. THIS IS HIGHLY INCONVENIENT. i reached out to customer support & they said they will forward to the devs. idk how it’s not fixed yet. there’s been other issues w shopify too. kinda insane they don’t prioritize fixing these bugs as many small businesses rely on them. my shopify worked perfectly about 1 year ago. things seem to keep declining. i’ve never had to contact support so much.