The Golf Guys Online review for Shopify Inbox

Love the app and where is was. The new update has the makings of something great but missing A LOT of things. I will change my review when the updates change. It seems too buggy to be released right now. 1. Need to be able to be notified when someone is chatting with Ai. 2. Need to be able to jump into the conversation when they are speaking with ai. I cant even open the conversation with someone to correct the mistake ai made. 3. If it answers wrong need to be able to correct the ai and also explain what it did wrong. 4. The formatting for instant answers are all wrong now. We were able to have proper spacing and clickable links. Now it is all jumbled with no clickable links. 5. I wish we could have Hyperlinks in our instant answers. 6. WAY TOO BUGGY!