The Cupcake Queens review for Shopify Inbox
Sept. 15, 2020
Good functionality - easy to install. Would like the seamless ability to manage the chats on a desktop. Most other live chats have this.
*** GOOD NEWS! We have just launched Shopify Ping for desktop! Go to https://shopifyping.com and login with your Shopify credentials, then enjoy the ease of use of replying to your customers from a desktop or laptop. *** Hello The Cupcake Queens, thank you so much for your review and feedback ideas! The desktop version is a great idea, many merchants are requesting this. :-) Keep your app up to date and hopefully that feature will be in a future release. Thank you for trying it and hoping it leads to even more conversions for you! Get in touch with our team directly if you need anything else. Best regards, Veronica N. Kit and Ping Support
