A.BCH review for Shopify Inbox
Sept. 28, 2020
Poor customisation, chat message received time lag, overly complex sales channels with apple chat and messenger. Could be greatly improved, now we are looking into a third party chat option. Also just don't like the aesthetic of the chat button.
Developer Reply
Hello A.BCH, thank you for your honest feedback and review! We are always improving the app, taking merchant feedback like yours is very serious business for us. We will be addressing several of your concerns in future releases, so would love for you to keep the app or come back to it later. If you wish to share more of your super helpful feedback, feel free to reach out to our team directly at [email protected]. Thank you! Best regards. Veronica N. Ping Support
Developer
Shopify App Store