Science Shepherd review for Shopify Inbox
Oct. 30, 2020
The app is straightforward and easy to install, as well as customize. However, the usefulness is severely limited for non-iOS users, even with the new desktop Ping release. At minimum, the ability to set an availability schedule is a must. Will gladly re-evaluate once the feature set is improved.
Hello Science Shepherd, thank you very much for your great feedback and review! Yes, Android is more limited at the moment, however we will definitely be releasing the same features that are currently available on IOS devices. Please keep the app updated so you have those as soon as they are released. Glad to see you are aware of Ping for desktop, hoping that helps with your customer conversations. If you have further feedback, questions or concerns, get in touch with us directly at [email protected] Best regards, Veronica N. Senior Support Specialist - Ping