Arda Suppliers review for Shopify Inbox

2 / 5

Feb. 7, 2021

I really wanted to like this app. Integration with Apple Messages works well, it looks good and everything is centralised on Ping. Plus it’s free. However, just turning this app on instantly kills my pagespeed score! It’s loading webfonts, google captchas, jquery and a bunch of other stuff. Plus I have no control over it. There should be an option to manually insert chat onto the theme, so I could get some control on how it’s loaded. Or options to disable chat on mobile version (it’s where it’s most noticeable the performance hit). Or please do anything really about performance, I want to use this app and chat service but as it is it’s simple impossible.

Using app

6 months

Total reviews

3

Average rating

4.0

Developer Reply

Hello Arda Suppliers, thank you for your honest review and feedback. We understand how important page speed is for our Merchants and this feedback is valuable. I will be sharing it with the Developers. If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at [email protected]. Kind regards, Ruby C. Senior Support Specialist - Ping

Shopify Inbox for Shopify
Shopify Inbox
4.7 star
5,038 reviews

Connect with shoppers and drive sales with chat

Developer
Shopify App Store