RETRO VERSO review for Shopify Inbox
Feb. 12, 2021
Please provide the option to start minimized instead of just popping up. This could be experienced a bit too pushy for the visitor and have a negative impact.
Developer Reply
Hello RETRO VERSO, thank you for review and feedback! I will be sending your feedback to Shopify Chat developers. One thing to note, a first time visitor will see the collapsed chat widget. The chat window will appear expanded to customers who are returning to the store within 7 days of their previous visit. If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at [email protected]. Kind regards, Ruby C. Senior Support Specialist - Ping
Developer
Shopify App Store