Life of Riley Pet Products review for Shopify Inbox

3 / 5

Sept. 9, 2021

I installed this app as I thought it would be great to talk to my customers in real time. However when it pings at me by the time the app opens the conversation the visitor has usually left the store. Its too slow to load the conversation. Very disappointed.

Using app

Over 1 year

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for sharing your feedback with us here and I can appreciate the frustration with these delayed notifications. I will pass your comments onto our development team who work with the Shopify Inbox app, to see if this is something that can be looked into and worked on as the app develops over time. -Victor, Shopify Support

Shopify Inbox for Shopify
Shopify Inbox
4.7 star
5,038 reviews

Connect with shoppers and drive sales with chat

Developer
Shopify App Store