Get A Whiff @ Cherry Pit Crafts review for Shopify Inbox
Dec. 8, 2021
Wanted to like this, but found it to be very frustrating for both myself and my customers. No matter want auto-reply was used customers expected an instant reply 24/7.
Developer Reply
Hi, there. Thank you for taking the time to leave this review and provide us with this feedback. We are sorry to hear the app didn't work out with your shop. If you reference our Shopify Inbox guide (https://bit.ly/3IRcODq) it notes different ways to create automated messages for your customers. One idea would be to let your customers know the available hours for your team to reply. Thanks again for reaching out! -Marty, Shopify Support
Developer
Shopify App Store