Jack Martin Menswear review for Shopify Inbox

2 / 5

Dec. 28, 2021

Useful app but we have a big problem with it. It adds (1) to the page titles. And it affects google search results. The number count is caused by the notification count for the Chat feature on storefronts being added to the metadata of the store. This information is being picked up by search engine bots which then update the search result titles. We need a decent shopify help!

Using app

About 2 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for writing your review and for letting us know that you're experiencing this issue. This is something our development team is aware of and we are working with Google to find a resolution, and we believe we have found the cause of the issue and have made the change that should help resolve the issue. The fix may take some time to come into effect as Google needs to recrawl your website in order for the problem to be resolved. You can ask them to do this as per the instructions listed here: https://bit.ly/3HUjHT9. -Victor, Shopify Support

Shopify Inbox for Shopify
Shopify Inbox
4.7 star
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Connect with shoppers and drive sales with chat

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Shopify App Store