Reiju review for Shopify Inbox
Feb. 14, 2022
I do like this app as it's easier for customers to contact you instantly without waiting. However we've had a couple of occasions where people have used obscene language and there's no way to block them.
Developer Reply
I'm glad to see that you've found customers have been able to contact you directly through the Shopify Inbox app but am sorry to hear that some have used this feature to send rude and obscene messages to you. Shopify's support team is able to place a 7-day block on specific users from contacting you through Inbox, so if you'd like to make use of this please contact us directly so this can be done for you: https://bit.ly/2AWw5VA. -Victor, Shopify Support
Developer
Shopify App Store