Hollo Men review for Shopify Inbox
March 8, 2022
Shopify Inbox gives me flexibility in replying to my customers' queries. The quick reply and FAQS features are invaluable for my brand which operates worldwide. One thing they can improve maybe is how is the UX/UI, I mean how replies appear to customers in their emails. Stringing the whole conversation in every reply looks overwhelming.
Developer Reply
Thank you for taking the time to leave a review. I can absolutely understand how not having a string of messages in the customer emails could improve a user's experience. I'll be sure to pass that on as a feature request to our developers for consideration with any possible updates. Thank you! - Brie, Shopify Support
Developer
Shopify App Store