Nitecore Costa Rica review for Shopify Inbox
Sept. 21, 2022
- Frequently fails to deliver messages to customers, and resending fails as well - Does not show images shared by users from social media channels - Shipping status autoreply can't be disabled, even when it's not functional in your region - Does not provide reliable status of user presence - Notifications are unreliable, and frequently received after the customer has given up and left
Developer Reply
Thank you for your review. We very much appreciate you taking the time to share your feedback with us. Based on your experience, I'd like to make sure we rule out all troubleshooting steps and ensure you get the support you need. For next steps, please connect directly with our Support team (https://bit.ly/2AWw5VA) so we can investigate further.