Viridian Gaming review for Shopify Inbox

2 / 5

Nov. 7, 2022

PROS: Works, free, no major hiccups and customers do use it. CONS: lack of meaningful design customization (its just a giant bubble that cant be shrunk/tweaked or moved), cant select where emails go, cant disable on pages where it makes no sense, opaque/confusing language makes using the app more of a chore than it should be, and finally we're also getting spammed on it... Almost every other public-facing app we use has these kinds of options/customization tools. I kind of wish customers didnt use it so I could delete it and not deal with these annoyances.

Using app

5 months

Total reviews

5

Average rating

4.4

Developer Reply

Hi, there. Thank you for taking the time to share your detailed review and providing feedback to help us better our offerings and services. We appreciate the examples of how we can better support your business, and have passed it along to our development team. -Olivia, Shopify Support

Shopify Inbox for Shopify
Shopify Inbox
4.7 star
5,778 reviews

Connect with shoppers and drive sales with chat

Developer
Shopify App Store