B.Tiff New York (Retail) review for Shopify Inbox

4 / 5

Oct. 22, 2022

I used this app to provide real time customer care. I love when it shows the customer's email and order number that the request pertains to as well as the showing of the customer's current cart items. It will be even better if I can paste screenshots directly in the message box instead of needing to make it a file then attach. Also if I can 'like or love' the customer's message directly as if in the actual chat program, that would be great.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for taking the time and writing this review! We're delighted to hear that our app is helping you with real-time customer care. We'd also be happy to submit your suggestions to our development team regarding the ability to paste screenshots and react to customer messages. Cheers! -Elias, Shopify Support

Shopify Inbox for Shopify
Shopify Inbox
4.7 star
5,224 reviews

Connect with shoppers and drive sales with chat

Developer
Shopify App Store