Rating

4.3

feedback

40

Reviews

chart

#4,414

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    35%
  • Less than a year
    50%
  • More than a year
    8%

Reviews Summary

The reviews for the Inflowkit Shopify App are overwhelmingly positive, highlighting the app's ease of use, excellent customer service, and seamless integration with Shopify. Users appreciate the functionality of the app for setting up courses, memberships, and digital content. The customer support team is praised for being responsive, helpful, and willing to go above and beyond to assist users, including scheduling Zoom calls for personalized assistance. Many users mention that the app has helped them centralize their offerings and improve the user experience on their websites. However, there are a few negative reviews that mention issues with canceling subscriptions, delayed responses from customer support, and some features not working as expected.

Highlights

Ease of use and functionality
Excellent customer service
Seamless integration with Shopify
Personalized assistance and support
Centralizing offerings and improving user experience

Rating Breakdown

  • 5
    88% (35 ratings)
  • 4
    5% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 4, 2025

It's a really good app, and it's easy to set up courses and get them on sale quickly. Customer service was very responsive and helpful.

Using app

14 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much! We truly appreciate you for being a part of our community. We're glad you found the app easy to use and that our customer service was helpful. If you ever need anything, we're here for you!

1 / 5 Share

Jan. 22, 2025

be very be careful, once you subscribed, I cannot find the way to cancel the subscription

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback, and I’m sorry for the frustration. To clarify, app subscriptions are managed by Shopify and can only be canceled through your shop’s admin. Uninstalling the app will automatically cancel the subscription. We also offer a free plan, so merchants can always downgrade if needed

5 / 5 Share

Jan. 19, 2025

Such an amazing app with excellent functionality, and the support team is incredibly fast and helpful. Highly recommend!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much. We appreciate!

1 / 5 Share

Dec. 9, 2024

Our website development has been stalled for 5 days, and they haven't responded to our emails. The support is a disaster and completely ignores our emails. I wouldn't recommend them to anyone!!

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

We’re truly sorry to hear about your experience and completely understand how frustrating delays can be. Supporting our merchants is our top priority, and it’s never our intention to make anyone feel unheard. After reviewing our records, we’ve confirmed that we responded to your emails and also reached out directly to offer assistance. If our messages didn’t reach you, or there’s been any misunderstanding, we’d love for you to reconnect with us. Our team is always available to help via live chat, email, or even Zoom calls, ensuring you get the support you need as quickly as possible. Your feedback is invaluable to us, and we’re continuously working to improve every aspect of our service. Thank you for sharing your concerns, and we hope to have the opportunity to make this right and earn back your trust.

5 / 5 Share

Oct. 24, 2024

I have moved over to Inflowkit from Thinkific, because I needed my virtual classroom integrated within my Shopify site. Dennis and the crew at Inflowkit have answered every question in record time, and they have even implemented several of my suggestions for a smoother UI (both for me and my customers). It still doesn't quite do everything that Thinkific did for me, but I really feel like it is constantly improving, and the developers actually care about making the app better all the time.

Using app

4 months

Total reviews

12

Average rating

4.3

Developer Reply

Thank you so much for choosing InflowKit and for taking the time to share your experience! We truly value your feedback it’s what helps us keep improving! If there’s anything further we can do to enhance your experience, please don’t hesitate to reach out. Thanks again for your trust in us, and we look forward to continuing to grow alongside your business!

All reviews

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