Inflowkit Membership & Courses
Inflowkit Courses & Memberships
Rating
4.4
feedback
66
chart
#4,408
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
5%
-
Less than a month
12%
-
Less than a year
65%
-
More than a year
17%
Reviews Summary
The reviews for the Inflowkit Shopify App are overwhelmingly positive, highlighting the app's ease of use, excellent customer service, and seamless integration with Shopify. Users appreciate the functionality of the app for setting up courses, memberships, and digital products. The customer support team is praised for being responsive, helpful, and willing to go above and beyond to assist users, including scheduling Zoom calls for personalized assistance. Users also mention the continuous improvement of the app based on user feedback, showing a commitment to enhancing the user experience. However, there are a few negative reviews that mention issues with subscription cancellations, slow customer support response, and some features not working as expected.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 4, 2025
It's a really good app, and it's easy to set up courses and get them on sale quickly. Customer service was very responsive and helpful.
Thank you so much! We truly appreciate you for being a part of our community. We're glad you found the app easy to use and that our customer service was helpful. If you ever need anything, we're here for you!
Jan. 22, 2025
be very be careful, once you subscribed, I cannot find the way to cancel the subscription
Thank you for your feedback, and I’m sorry for the frustration. To clarify, app subscriptions are managed by Shopify and can only be canceled through your shop’s admin. Uninstalling the app will automatically cancel the subscription. We also offer a free plan, so merchants can always downgrade if needed
Jan. 19, 2025
Such an amazing app with excellent functionality, and the support team is incredibly fast and helpful. Highly recommend!
Thank you so much. We appreciate!
Dec. 9, 2024
Our website development has been stalled for 5 days, and they haven't responded to our emails. The support is a disaster and completely ignores our emails. I wouldn't recommend them to anyone!!
We’re truly sorry to hear about your experience and completely understand how frustrating delays can be. Supporting our merchants is our top priority, and it’s never our intention to make anyone feel unheard. After reviewing our records, we’ve confirmed that we responded to your emails and also reached out directly to offer assistance. If our messages didn’t reach you, or there’s been any misunderstanding, we’d love for you to reconnect with us. Our team is always available to help via live chat, email, or even Zoom calls, ensuring you get the support you need as quickly as possible. Your feedback is invaluable to us, and we’re continuously working to improve every aspect of our service. Thank you for sharing your concerns, and we hope to have the opportunity to make this right and earn back your trust.
Oct. 24, 2024
I have moved over to Inflowkit from Thinkific, because I needed my virtual classroom integrated within my Shopify site. Dennis and the crew at Inflowkit have answered every question in record time, and they have even implemented several of my suggestions for a smoother UI (both for me and my customers). It still doesn't quite do everything that Thinkific did for me, but I really feel like it is constantly improving, and the developers actually care about making the app better all the time.
Thank you so much for choosing InflowKit and for taking the time to share your experience! We truly value your feedback it’s what helps us keep improving! If there’s anything further we can do to enhance your experience, please don’t hesitate to reach out. Thanks again for your trust in us, and we look forward to continuing to grow alongside your business!
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