Inflowkit Courses & Membership
The reviews for the Inflowkit Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick responses from the support team, and helpful assistance in resolving issues. Users appreciate the ease of setting up courses, the app's functionality, and the seamless integration with Shopify. However, negative feedback revolves around poor customer support experiences, delays in responses, and difficulties in canceling subscriptions. Some users also mentioned issues with certain features not working properly.
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When we set up our courses with Inflowkit a few years ago we were happy with the simple but well functioning interface and received great customer support. However, for the last 3 months we've been trying to get in touch with customer service and have had zero response. If someone from Inflowkit sees this, please contact us! *Edited: they have responded and are helping us with our issue.
I configured the Inflowkit app, but I faced a few issues during setup. I reached out to support, and they initially responded saying they would check, but after that, there was no follow-up. My further questions went unanswered, and I waited 7–8 hours without any response. The next day, the entire chat disappeared, and the issues were still unresolved. Overall, the support experience was very poor.
Hi Katy, thanks for sharing this — I'm sorry about the experience. We were working on your issues the whole time, but with the time difference our responses were too slow and I understand why it felt like we went quiet. We did try to follow up but it seems those messages didn't reach you, likely due to the same browser session issue that caused the chat to disappear on your end. That's on us to handle better, and we're making changes to how we keep merchants updated while we work through their issues. Your case is still open and we'd love to get this sorted for you. Just reach out through the support chat in the app and we'll pick up right where we left off. Thanks for your patience, Katy.
Eric was very helpful and quick to assist me in resolving some issues. I recommend
I am trying to move my courses from Learnworld to Inflowkit, im very excited to see how it turns out. I really like the app and the options and features it offers. So far so good, i will update this review as the results comes thru.
Eric at Inflow has been fantastic. Resolved a number of issues for me quickly.
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