Rating

3.9

feedback

37

Reviews

chart

#7,450

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    35%
  • Less than a year
    41%
  • More than a year
    14%

Reviews Summary

The reviews for the Inflowkit Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer support, quick resolution of issues, ease of use in setting up courses, and seamless integration with Shopify. Users appreciate the responsiveness of the support team, their willingness to schedule Zoom calls for assistance, and the app's functionality for selling webinars and digital courses. However, some users have reported poor customer service experiences, lack of response from support, and issues with certain features not working properly. There are also concerns about difficulties in canceling subscriptions and delays in resolving billing issues.

Highlights

Excellent customer support and quick issue resolution
Ease of use and seamless integration with Shopify
Poor customer service experiences and lack of response from support
Issues with certain features not working properly
Difficulties in canceling subscriptions and delays in resolving billing issues

Rating Breakdown

  • 5
    78% (29 ratings)
  • 4
    5% (2 ratings)
  • 3
    5% (2 ratings)
  • 2
    3% (1 ratings)
  • 1
    8% (3 ratings)

Reviews with Text

  • 97% (36)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

May 21, 2026

When we set up our courses with Inflowkit a few years ago we were happy with the simple but well functioning interface and received great customer support. However, for the last 3 months we've been trying to get in touch with customer service and have had zero response, in addition to scheduling a call that no one showed up for. If someone from Inflowkit sees this, please contact us!

Using app

--

Total reviews

2

Average rating

4.0

1 / 5 Share

March 26, 2026

I configured the Inflowkit app, but I faced a few issues during setup. I reached out to support, and they initially responded saying they would check, but after that, there was no follow-up. My further questions went unanswered, and I waited 7–8 hours without any response. The next day, the entire chat disappeared, and the issues were still unresolved. Overall, the support experience was very poor.

Store

Katy

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Katy, thanks for sharing this — I'm sorry about the experience. We were working on your issues the whole time, but with the time difference our responses were too slow and I understand why it felt like we went quiet. We did try to follow up but it seems those messages didn't reach you, likely due to the same browser session issue that caused the chat to disappear on your end. That's on us to handle better, and we're making changes to how we keep merchants updated while we work through their issues. Your case is still open and we'd love to get this sorted for you. Just reach out through the support chat in the app and we'll pick up right where we left off. Thanks for your patience, Katy.

5 / 5 Share

Dec. 3, 2025

Eric was very helpful and quick to assist me in resolving some issues. I recommend

Store

MAEVE

Using app

8 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Oct. 24, 2025

I am trying to move my courses from Learnworld to Inflowkit, im very excited to see how it turns out. I really like the app and the options and features it offers. So far so good, i will update this review as the results comes thru.

Using app

4 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 16, 2025

Eric at Inflow has been fantastic. Resolved a number of issues for me quickly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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