inkFrog for eBay
eBay Integration for Seamless Listing and Order Management
Rating
4.1
feedback
459
chart
#647
All reviews
Rating Breakdown
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Nov. 10, 2017
I have been using this app for a few months now and overall it works well. It takes time to get used to the user interface and how to manage your listings, but this is never going to be easy whatever tool you use. Synchronisation between shopify and ebay can fail for a number of reasons, so it takes time to understand what all of the errors actually mean. Saying that the support team are very responsive and helpful when it comes to understanding what is broken. I have raised a few enhancement requests, but there is very little appetite to enhance the app which surprises me.
Oct. 23, 2017
Ok, this is a great app that syncs your inventory across your sales channels in seconds MOST OF THE TIME. When it doesn't, however, you will not learn about it from the app itself until you get email from angry customers or notice that you oversell you items. Tech support is very helpful and tries to help within an hour or so, but the same type of errors repeat every couple of weeks, making you process all your inventory levels and orders manually. https://www.vapepeople.co.uk
Oct. 20, 2017
I use this daily to feed multiple ebay accounts. Saves so much time and its very flexible. Easily pays for itself every month. Been using this app for 2 years.
Oct. 14, 2017
API connectivity between shopify and inkfrog is not consistent. Continual errors and inventory problems making items show in stock and sell when they've already bee sold.
Oct. 9, 2017
Product updates, order, tracking - none of it updated reliably. Three weeks wasted, starting over with something new and hopefully better.
Oct. 2, 2017
Does not work! I would not recommend this app, as there are too many bugs and problems with it.
Oct. 1, 2017
The developer does not seem to have basic knowledge of ecommerce. Inkfrog does not match items by SKU. Idiotic! I would have to go through hundreds if items and link them to items on other channels manually because of this.
Sept. 22, 2017
So far, so good. Had an initial problem connecting with Ebay, but the team at inkFrog hopped right in, even in the evening on a weekend. Fixed the problem right away, and I'm off!!! I'll send more updates, as I get further along in the process.
Sept. 19, 2017
Yet another miss by these people (thought we'd give them one more try). The theory is good, however reality is different. Sync issues, errors, missing deadlines for eBay updates and policy changes, etc., etc. As someone else so aptly noted, NO SUPPORT.
Sept. 8, 2017
Horrible app. Unless you're gonna pay for the full amount its worthless. You sign up for a free 10 listing but ebay allows only 5 listing for the free account. On top of that there are additional fees with ebay for listing, selling, etc... all of your already low margins of dropshipping becomes a profitless business and becomes a money hole instead
Aug. 14, 2017
Not worth it. Orders stop syncing and listing stopped showing. Now my inventory is ruined and my ebay sales have crashed. What a terrible mistake. Worst of all, no support.
Aug. 12, 2017
WOW!! I really needed this app and so far so great! Theresa Hayward Your Fashions For Less https://yourfashionsforless.com
Aug. 11, 2017
This platform is really needed by us sellers but with sync issues, support staff ill equipped to deal with problems, and today 35+% of my items have wrong pictures and incorrect titles and information for no reason at all, even though my shopify store has never had this issue. The support staff told me to go through by hand and fix all the listings.... 1300+ listings to go through. Not sure what to do if they can not fix I will be getting rid of the service and requesting refund of ebay fees as this occurred during the last listing of my library and never has happened before. 125+ dollars in ebay fees down the tube because ending all of them early and re-listing makes more sense then fixing by hand over the next 4-5 days. Honestly we have had nothing but issues the only upside is the inventory control across the two.
Aug. 7, 2017
inkFrog has exceeded my expectation completely. It has made my business much easier to run and is saving me money and time every day. It it the best decision I have made. The syncing capabilities from my website to my eBay store are worth every dollar I am paying