All reviews

Rating Breakdown

  • 5
    75% (145 ratings)
  • 4
    9% (18 ratings)
  • 3
    3% (6 ratings)
  • 2
    9% (17 ratings)
  • 1
    30% (57 ratings)
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4 / 5 Share

Dec. 17, 2023

I do love this app and it makes my eBay life so much easier bringing the orders into Shopify. But there is one major issue, you need to sync the shipping settings FROM eBay and stop creating new ones, this is one major bugbear for me and is causing me a lot of hassle, along with changing items which I correct in eBay. I'm haing to cancel orders or also take the hit on the chin when someone purchases something I do not ship to. Please, please, please, import the shipping profiles from eBay and do not generate new profiles which are causing so much hassle. I also love the template features but it would be very handy to have more Shopify fields available in the templates, maybe some freeform fields too, this would greatly improve the template operations for me.

Using app

2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your valuable feedback and for highlighting your experiences with our app. While we currently don't have plans to adjust the way shipping profiles work, we are committed to exploring improvements in future updates. We've also noted your suggestions regarding template features. Should you have any further suggestions or questions, please don't hesitate to reach out.

4 / 5 Share

Dec. 27, 2022

I find the big paragraph of errors confusing. Should be in bullets so its easier to understand what I need to correct to get my listing live on ebay. Other than that, the apps is good

Using app

9 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for reviewing inkFrog Paws and Claws Pet Shop. ca! :)

4 / 5 Share

Oct. 13, 2021

I used the inkfrog to load my ebay store into shopify, and now use it to load new items from ebay into shopify store. I find it easier to keep both stores in sync this way.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for reviewing the inkFrog app in Shopify LL Sports & Oddities!

4 / 5 Share

Nov. 7, 2020

Très bonne application pour faire des importations de shopify à Ebay et prix abordable ! J'ai pu importer plus de 100 produits sans problème.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

June 29, 2020

I really like this app. It does a lot for us; templating, posting, inventory management, etc. It hasn't been a seamless experience, though. We've been in contact with support frequently and they've been very responsive and helpful. Issues have centered around onboarding (sync settings REALLY need to be all configured up front), GTC Cancellation / Re-listing (the tooltips aren't quite accurate), etc. and issues have generally required manual fixing which is tedious and time consuming. It's frustrating to hit the snags but, once resolved, they stay resolved. Aside from the speed-bumps, InkFrog + Shopify really gets a ton of work done. We're overall very pleased with it.

Using app

22 days

Total reviews

2

Average rating

4.5

4 / 5 Share

June 26, 2020

Great app, used now for many years. wish it had more features and more UK marketplaces, but that won't add at this stage anyway.

Using app

Over 3 years

Total reviews

3

Average rating

4.7

4 / 5 Share

May 8, 2020

It's good. Easier to use than other apps for sure. There are many features that although we don't really use but look very useful. Recommended for eBay connection

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 23, 2018

4.5 Stars! We have used inkFrog since June of 2017. I currently have approximately 2000 ebay listings thru inkFrog. Very simple to go from your Shopify store to ebay with this app. I highly recommend that you alter your headings to more closely resemble how people search on ebay. The app is occasionally glitchy. I do check ebay everyday at 3:00 pm to make sure that all my orders have been synching thru. Every once in a while, there are a few left hanging. I have had good luck with customer service. I haven't used them very often, but when I have, they have been quick. All in all, I would give inkFrog 4 and a half stars. If I had another site I wanted to hook up with eBay, I would use inkFrog again.

Using app

Over 2 years

Total reviews

5

Average rating

4.8

4 / 5 Share

Jan. 12, 2018

Very good cost-quality app, does an excellent job with eBay listings. OPHERTY & CIOCCI www.ophertyciocci.com Luxury Vintage, Pre-Loved Fashion

Using app

About 1 year

Total reviews

24

Average rating

4.9

4 / 5 Share

Nov. 10, 2017

I have been using this app for a few months now and overall it works well. It takes time to get used to the user interface and how to manage your listings, but this is never going to be easy whatever tool you use. Synchronisation between shopify and ebay can fail for a number of reasons, so it takes time to understand what all of the errors actually mean. Saying that the support team are very responsive and helpful when it comes to understanding what is broken. I have raised a few enhancement requests, but there is very little appetite to enhance the app which surprises me.

Using app

7 months

Total reviews

37

Average rating

4.7

4 / 5 Share

Oct. 23, 2017

Ok, this is a great app that syncs your inventory across your sales channels in seconds MOST OF THE TIME. When it doesn't, however, you will not learn about it from the app itself until you get email from angry customers or notice that you oversell you items. Tech support is very helpful and tries to help within an hour or so, but the same type of errors repeat every couple of weeks, making you process all your inventory levels and orders manually. https://www.vapepeople.co.uk

Using app

8 months

Total reviews

10

Average rating

4.8

4 / 5 Share

Oct. 19, 2017

Would be nice to upload ALL variants to eBay as well.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 27, 2017

I need to make a few changes to not max out my ebay listing limit through multiple listings of the same product where I track inventory but apart from that should do the job nicely.

Using app

4 months

Total reviews

6

Average rating

4.8

4 / 5 Share

Jan. 11, 2017

Works mostly .. glitches with item compatibility mpn's .. etc etc .. but overall been using it anyway to keep a 3000 + item inventory synced for the last 6 months.. www.motorbikebitsonline.com

Using app

8 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Jan. 10, 2017

This is a work in progress. Right now a 3-4 Star App, hopefully in the Future will be a 5-star app. Here's the deal: It sort of syncs. You have to start all your listings on Shopify, then import to eBay. You can't go the other way, or do anything with eBay listings for your Shopify store. (Yes, shopify has an app, but this won't sync inventory or prices). It doesn't play nice with Markdown manager. If you like to create sales on eBay using the Markdown manager, you need to stop making sales or forget this app. It's also very tricky if you want the same listings to have different prices (because eBay charges higher fees). I found the best way was to just turn price sync off and manually update prices. Sales don't really sync. Inventory for your Shopify store won't reflect any sales on eBay until you go to the Orders page on Ink frog and run a sync. So much for active real-time sync for inventory. It's slightly better than updating it manually, because at least the sync can update it quickly, but it definitely doesn't make your inventory "real-time". Design templates are pretty limited for eBay. You can set up a basic design that looks pretty nice, but if you want to include URLs to your store, or do much customization, it's basically impossible without html coding it. Example: I wanted the pictures to be on one side of the description, text on the other. Impossible. Without html coding, the pictures can either be on top or bottom of description. I really want to like this program, but right now I'm wondering if life would be much more difficult without it...

Using app

22 days

Total reviews

5

Average rating

4.2

4 / 5 Share

Sept. 18, 2016

We use inkFrog a lot to list our products on eBay. It definitely makes the process streamlined, and saves us alot of time. The templates look great, and having the 'suggested products' list on each eBay product page is a nice addition. Our only complaint is that it doesn't recognise our existing eBay shipping profiles...the app seems to be made for US customers because we cannot create Australian shipping profiles. Other than that...a very useful app.

Using app

Almost 2 years

Total reviews

8

Average rating

4.9

4 / 5 Share

June 29, 2016

There are a lot of positives, but there are also some drawbacks. I'd like to see a few more functionalities with regards to bulk product edits. However, this app is nonetheless a great tool that makes selling on eBay a piece of cake. Highly recommended to anyone that utilizes or wants to utilize eBay and Shopify together.

Using app

3 months

Total reviews

16

Average rating

4.8

4 / 5 Share

March 20, 2016

Easily pulls defaults and pictures. Saved me a lot of time and frustration.

Using app

10 days

Total reviews

10

Average rating

4.8