Inkthreadable: Print on Demand for Shopify

Inkthreadable: Print on Demand

Inkthreadable - The UK's Print On Demand Experts

Rating

3.9

feedback

83

Reviews

chart

#1,547

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    7%
  • Less than a year
    57%
  • More than a year
    34%

Reviews Summary

Inkthreadable has received mostly positive reviews from users who appreciate the ease of installation, quality of products, and responsive customer service. Users find the app easy to use and functional for their Shopify stores. The quality of products, quick delivery, and eco-friendly packaging are highlighted as positive aspects. Customers also praise the customer service team for being responsive and helpful in resolving issues. However, some users have mentioned concerns about delays in shipment times, issues with packaging, and occasional quality control issues like stickers on products and crooked prints. Despite these drawbacks, the overall sentiment towards Inkthreadable is highly positive, with many users recommending the app for its range of products and reliable service.

Highlights

Ease of installation and use, quality of products, responsive customer service
Quick delivery and eco-friendly packaging
Shipment delays and communication issues
Packaging concerns and quality control issues
Positive recommendations and overall satisfaction

Rating Breakdown

  • 5
    58% (48 ratings)
  • 4
    8% (7 ratings)
  • 3
    4% (3 ratings)
  • 2
    8% (7 ratings)
  • 1
    22% (18 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 29, 2024

Very easy to install. No problem setting this up on my store. I love inkthreadable products great quality and service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

March 28, 2024

Our new business is proving to be so much easier thanks to Inkthreadable. First thing, their shopify App is super super easy to use and fully functional for our shopify store. The design aspect of the App is super easy to use. The mock ups they provide you with are okay but in reality are no worse than any of the other POD companies we have used. My experience in terms of customer service is that they are fabulously responsive whether it be email or online chat. I had an issue at the start of working with them that we could not call them, but as our business relationship with inkthreadable has developed I have complete confidence that Amy and her team can deal with all possible problems. The team have regularly saved me from embarrassment with my customers after fixing problems that have happened because I forgot to do something. I cant really find fault Inkthreadable - 100% recommend them.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 24, 2024

I have to say, very impressed with the way Inktreadable does their business. Easy to upload designs, clothing quality is great. Delivery is very simple. My only gripe was the packaging. It could be a bit better experience from an end user POV, all items were together in one bag. Otherwise they would be getting a 5 star review from us at Ministry of Breaks

Using app

4 months

Total reviews

1

Average rating

4.0

3 / 5 Share

Dec. 8, 2023

The quality of products ordered so far is good. Most sweatshirts though have annoying little stickers stuck to the fleece lining which doesn’t create a good impression for customers. I’m finding the 5 working day shipment timescale to be more like 5-7 working days. It is likely due to the Christmas lead up but delays aren’t communicated, which is poor customer service in my view.

Using app

3 months

Total reviews

1

Average rating

3.0

5 / 5 Share

April 4, 2023

Love Inkthreadable, from their eco ethos to the fantastic range and quality. Items arrive quickly, and I'm proud to have HowlTruth merch supplied by them.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review, we really appreciate it!

All reviews

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