ORGNL/GEAR review for Socialwidget ‑ Instagram Feed
May 28, 2021
UPDATE: USELESS! That's what I get for jumping the gun on a review! Does not update the feed - the last update was 3 days ago, although I have it set for every 6 hours. Also, when that update did occur, it deleted files rather than add more! When contacted support through chat, they took so long to respond that I found the answer and attempted to fix the situation before they even answered my question! You get what you pay for. Does exactly what it says. Adds a very sleek look while doing it also. Very convenient, and easy to setup!
Hi ORGNL/GEAR store admin This is Vicky from Socialhead Team. First of all, I sincerely apologize for the inconvenience you have experienced. Regarding the image of the hashtag, we are sorry to share that we are dependent on a third-party API. If they don't update the results then we won't be able to update the images on our app. When the update occurs, the API will auto overwrite it, so that is the reason you believe it was deleted. I completely understand your feeling and really hope to have a chance to share with you more and serve you better Thank you so much for your reading Best Regards, Vicky
Socialwidget Instafeed - Add Instagram & TikTok Feed Shopify