Rating

4.8

feedback

534

Reviews

chart

#89

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    22%
  • Less than a month
    19%
  • Less than a year
    38%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members like Julie, Ricky, and Ocean. Customers appreciate the quick responses, helpful guidance, and efficient problem-solving. The app itself is described as easy to use, reliable, and effective in connecting social media accounts to websites. Users also highlight the customization options and the seamless integration with Instagram. However, there are a few negative reviews mentioning occasional disconnections and limitations in terms of appearance and functionality. Some users also expressed concerns about delayed responses to emails and the need for improvements in ADA compliance.

Highlights

Positive customer support and quick responses
Ease of use and reliability
Customization options and seamless integration with Instagram
Occasional disconnections and limitations in appearance/functionality
Concerns about delayed responses to emails and ADA compliance

Rating Breakdown

  • 5
    93% (497 ratings)
  • 4
    5% (26 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 99% (528)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 12, 2026

SCAMMERS! This app will slow down your page causing conflict in product pages, checkout, add unwanted codes and java scripts that raises your INP levels, no form of contact no support email, STAY AWAY!

Store

HamzFit

Using app

2 days

Total reviews

11

Average rating

1.7

Developer Reply

Hi there, We’re sorry to hear about your experience and understand your concern. Upon checking on your case, we noticed your account was never connected and no widget was ever published. That means our app did not add any code to your storefront. After uninstall, we also have no access or ability to remove or modify anything on your store. Upon further checking, to ensure full accuracy, our team also reviewed your current store and found that the scripts in question are likely coming from another app, as explained in our previous response, not from our app. We’ve also sent you a detailed explanation via email. Please kindly check your inbox (and spam folder), as it outlines everything step by step and should help clarify the situation. If you have any further questions or would like us to review anything specific, we’re here to help. Thank you.

5 / 5 Share

April 10, 2026

very fast chat support

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2026

Great quick help & resolution with a human! Would highly recommend.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2026

Julie fixed our problem in a swift manner and the support system was good.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2026

Excellent customer support and great app. Had to work at it a bit to get it set up properly after I missed a step. Ricky took care of us though with screenshots walking us through how to fix it. Love the app so far.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more