Socialwidget ‑ Instagram Feed
The reviews for this Shopify app are mostly positive, highlighting the excellent customer support provided by team members like Julie, Ricky, and Durra. Users appreciate the quick responses and efficient resolutions to their issues. The app is praised for being customizable, easy to use, and for its ability to connect social media accounts seamlessly. However, there are some negative reviews mentioning issues like slow page speed, occasional disconnects, and difficulties in setting up the app properly. Some users also expressed concerns about the app not working as expected or lacking certain features.
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This app is fantastic; we’ve been using it for several years. It’s fully customizable, supports multiple languages, and the support team is incredibly responsive. They’re a huge help in fine-tuning the look and feel of your store, and I highly recommend it. View it here: https://zealande.com/
SCAMMERS! This app will slow down your page causing conflict in product pages, checkout, add unwanted codes and java scripts that raises your INP levels, no form of contact no support email, STAY AWAY!
Hi there, We’re sorry to hear about your experience and understand your concern. Upon checking on your case, we noticed your account was never connected and no widget was ever published. That means our app did not add any code to your storefront. After uninstall, we also have no access or ability to remove or modify anything on your store. Upon further checking, to ensure full accuracy, our team also reviewed your current store and found that the scripts in question are likely coming from another app, as explained in our previous response, not from our app. We’ve also sent you a detailed explanation via email. Please kindly check your inbox (and spam folder), as it outlines everything step by step and should help clarify the situation. If you have any further questions or would like us to review anything specific, we’re here to help. Thank you.
Great quick help & resolution with a human! Would highly recommend.
Julie fixed our problem in a swift manner and the support system was good.
Excellent customer support and great app. Had to work at it a bit to get it set up properly after I missed a step. Ricky took care of us though with screenshots walking us through how to fix it. Love the app so far.
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