Socialwidget ‑ Instagram Feed
Boost sales with shoppable TikTok & Instagram feeds
Rating
4.8
feedback
545
chart
#57
All reviews
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Oct. 27, 2025
The app does not work properly, It get wrong account media when I put my Instagram username and have no way to fix that or try put my credentials again, I try delete and reinstall but It come back with welcome again in the same wrong pat, without way to come back in step to try fix, I think its just lost of time....
Hi there, We’re truly sorry for the frustrating experience you had with our app. This definitely isn’t the experience we want for our users. Our team has already sent you a follow-up email to help fix the Instagram connection issue and guide you through the correct setup. Please kindly check your inbox (and spam folder just in case) for our message, we’re ready to assist you right away. We sincerely appreciate your patience and the chance to make this right for you. Best regards, SocialWidget team
Sept. 12, 2022
doesnt even work for product tagging or the widget it self, fix it before you offer it as a paid app itleast.
Hi Q by QS team, This is Rachel from Instagram Feed, Story & TikTok team. On behalf of the team, we truly appreciate your feedback. As per carefully checking, allow me to clarify that we actually do not have the function to get the tagged products (from Instagram) and sync them to your site because there is no API returned by Instagram to do that. We do understand our user's requirements, and would love them to enjoy our Socialwidget the most. That is why we developed the "Tag Product" function. Instead of getting the tagged from Instagram (but API Instagram does not allow), you will need to work manually on the app. The ultimate goal is to have those tagged products appear on the Instagram feed (on the website) that will meet your first requirement. Additionally, we sincerely apologize for the issue that the widget was not showing on your storefront. Since the app had been removed from your Shopfiy, we could not investigate the root causes. However, I believe it may require some extra codes (if there is the custom page). Our team is willing to standby and assist if you meet any problems and can bring the most experience for our users. The app still includes many useful features for merchants. I honestly wish you had given us more time to experience before this rating. We value and respect your feedback. We are hoping for your reconsiderations. More than anyone, I completely understand your sharing, and hopefully I will have the opportunity to provide my best assistance. I am looking forwards to hearing from you. Rachel OneCommerce