Q by QS review for Socialwidget ‑ Instagram Feed

Hi Q by QS team, This is Rachel from Instagram Feed, Story & TikTok team. On behalf of the team, we truly appreciate your feedback. As per carefully checking, allow me to clarify that we actually do not have the function to get the tagged products (from Instagram) and sync them to your site because there is no API returned by Instagram to do that. We do understand our user's requirements, and would love them to enjoy our Socialwidget the most. That is why we developed the "Tag Product" function. Instead of getting the tagged from Instagram (but API Instagram does not allow), you will need to work manually on the app. The ultimate goal is to have those tagged products appear on the Instagram feed (on the website) that will meet your first requirement. Additionally, we sincerely apologize for the issue that the widget was not showing on your storefront. Since the app had been removed from your Shopfiy, we could not investigate the root causes. However, I believe it may require some extra codes (if there is the custom page). Our team is willing to standby and assist if you meet any problems and can bring the most experience for our users. The app still includes many useful features for merchants. I honestly wish you had given us more time to experience before this rating. We value and respect your feedback. We are hoping for your reconsiderations. More than anyone, I completely understand your sharing, and hopefully I will have the opportunity to provide my best assistance. I am looking forwards to hearing from you. Rachel OneCommerce