All reviews

Rating Breakdown

  • 5
    93% (519 ratings)
  • 4
    5% (29 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (550)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 6, 2025

I really enjoy the functionality of this app and how it looks on my shop homepage. I found the customer service great! Julie was very quick to respond to my request.

Using app

7 months

Total reviews

6

Average rating

4.8

4 / 5 Share

Oct. 23, 2024

Excellent service! Extremely satisfied with the professionalism!

Using app

About 3 hours

Total reviews

3

Average rating

4.7

4 / 5 Share

April 19, 2024

Using app

9 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 7, 2023

Really nice layout options and easy to use features, compared to various other similar apps I tried. Swift support too! Not a huge fan of the ads/pop ups in app but aside from that, no complaints :)

Using app

8 days

Total reviews

5

Average rating

4.8

Developer Reply

Hi LACE & TASSELS admin, Here is Ricky again from Socialwidget. We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service. Also I highly recommend you to check our blog for latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Cheers, Ricky

4 / 5 Share

Dec. 5, 2022

Support was very prompt and helpful. The app works great but the initial setup steps were slightly confusing. All good now though.

Using app

7 months

Total reviews

4

Average rating

4.3

Developer Reply

Hi Sullivans Home Decor, Here is Ricky again from Socialwidget. We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service. Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Cheers, Ricky Socialwidget by OneCommerce

4 / 5 Share

Oct. 21, 2022

The app in itself should allow tagging more than 3 items for the middle plan and show the product on the same page as the tagged IG photo (and not a link that needs to be open). Ocean's customer service, on the other hand, is 10 out of 5 stars. She has been incredibly helpful, kind, and professional. Her service has made me stay and persist with the app.

Using app

About 4 hours

Total reviews

3

Average rating

3.3

Developer Reply

Hi MVE BOUTIQUE admin, Here is Ocean again from SocialWidget App. We're happy you had a fantastic time with us, and appreciate your valuable feedback on our app and the support service. Also I highly recommend you to check our blog for latest news regarding not only SocialWidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ Last but not least, I have emailed you about your experience with us, hope you would spend some time to check it. Other than that, If you have any further questions, please feel free to contact us via our live chat, or email us at [email protected] Cheers, Ocean SocialWidget by OneCommerce

4 / 5 Share

July 30, 2022

Working with Niel was easy as he was efficient and attentive which is of great help to people new to this app. I rated 4 stars because the TikTok portion was not functioning when I tried to log in. I will try again later or downgrade my plan to Basic rather than Standard.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Hi Angler Innovations Admin, I am Niel again from Socialhead Team. First of all, I sincerely thank you for leaving your awesome review. You are the reason for us to grow more and bring a better customer experience. About the Tiktok feed, we have reached you via email and hopefully to receive your response. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Niel Socialwidget - Instagram Feed, Story & TikTok

4 / 5 Share

April 19, 2022

導入時点で問題が発生しましたが、サポート体制が整っており解決できました。アフターケアには満足です。トライアル期間も伸ばしてもらうことが出来、余計なコストを払うことも無い。対応のすばらしいアプリなので安心です。

Using app

27 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello【古着屋3peace】公式 Online Shop, This is Niel from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Niel Socialwidget - Instagram Feed, Story & TikTok

4 / 5 Share

April 9, 2022

Great user support, easy interface, highly recommended. It just would be nice if they had instant updates (in the free version, you have to manually sync your feed whenever you want your website to update your instagram feed. It automatically updates only once a day, and even with the paid plans, it only updates every two or four hours). If they incorporated instantaneous feed updates, this app would be PERFECT.

Using app

41 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi Nathan Heinze Fine Art admin, Here's Selena from Socialhead Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Selena Socialwidget - Instagram Feed, Story & TikTok

4 / 5 Share

Feb. 22, 2022

I just installed this app today, I am still learning. So far so good, and I must add the support team is fabulous! Rachel reached out and helped with everything I was stuck on. I will give another review of my experience in about a few weeks.

Using app

33 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Hi Bahaar Fashions Admin, This is Rachel from Socialhead Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/ Regards, Rachel Socialwidget - Instagram Feed, Story & TikTok

4 / 5 Share

Dec. 2, 2021

Helpful customer service identified an issue quickly and helped me solved it right away. Great to connect IG to my Shopify site. Thanks!

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Glaze On Studio store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for leaving your awesome review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

4 / 5 Share

Nov. 3, 2021

The app works well (we display part of our insta feed in the footer of our webshop). In case something is wrong, customer service is excellent.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Enkel Art Studio Store Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for leaving your precious review. You are the reason for us to grow more and bring a better customer experience. You can be rest assured that I will keep an eye on your case and will not be closing it unless we're both convinced that things work properly. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

4 / 5 Share

Sept. 10, 2021

Thank you very much, you solved my problem with the app and added new changes that improved the view of my feed. Very good support and attention.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi discoreal store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards ! Windy

4 / 5 Share

Sept. 8, 2021

Great support service when i needed assistance for an manual installation (maybe you could add further detail on the procedure with liquid file instead of only the embed code). Really easy to use app !

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi Statement Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your valuable review. Your opinion is our greatest asset. You are the reason for us to grow more and bring a better customer experience. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

4 / 5 Share

Sept. 6, 2021

I only needed something simple to show my instafeed and this works great. If I don't remember to relink it though, it is blank on my website. Great customer service!

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Aussie Sports USA Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your valuable review. Your opinion is our greatest asset. You are the reason for us to grow more and bring a better customer experience. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

4 / 5 Share

Aug. 26, 2021

Socialwidgetとはベトナムのソフトウェア開発会社「Socialhead」が提供するInstagramのチャネル作成アプリです。 Instagramの投稿を管理し、コードを使わずにShopifyやWebサイトに掲載することができます。 Socialwidgetを活用すると、新作商品の投稿や自社ブランドのファンが投稿した内容をShopifyに掲載することができ、Instagramの集客と商品の信頼性を獲得します。

Store

S.life

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

こんにちは S.life 管理者、 Socialheadチームのレイチェルです。 まず第一に、私はあなたの貴重なレビューに心から感謝します。 あなたの意見は私たちの最大の資産です。あなたは私たちがより成長し、より良い顧客体験をもたらす理由です。 使用時間中にご不便をおかけしましたら、お気軽にご相談ください! もう一度、私たちのアプリを信頼していただきありがとうございます。 さらに、Socialheadのすべてのアプリを使用して、ソーシャルネットワークでビジネスを行うのに役立つすべての有用な情報に関するブログを作成しています。 詳細については、https://socialhead.io/blog/を参照してください。 よろしくお願いします! レイチェル

4 / 5 Share

Aug. 2, 2021

so far so good. just installed and seems to be easy to use and good functionality. live customer support is also very good.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

Hi Cologne Collection store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

4 / 5 Share

July 28, 2021

The app is great for it's job. The support fixes the irregularities as soon as they get aware of them.

Store

KALDERN

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi KALDERN Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for leaving a review! You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app! Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best regards, Rachel

4 / 5 Share

July 25, 2021

Very helpful customer support team. Vicky is very knowledgeable and she went the extra mile to help me today. She helped fix what I need in no time

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi NINE & BEYOND Admin, This is Rachel from Socialhead Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in the e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/ Best Regards, Rachel

4 / 5 Share

July 2, 2021

Great app, and simple to install & use. There are times where IG may change settings or the feed gets interrupted, but a simple request to support always gets things patched up. Thanks, Socialhead!

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi Charmed Asheville store admin, This is Rachel from Socialhead Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in the e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/ Best Regards, Rachel