Wave: Instagram feed & TikTok
Display shoppable Instagram feed on your store & drive sales
Rating
4.8
feedback
312
chart
#330
All reviews
Rating Breakdown
Review RSS Feed
May 14, 2020
Application is working wonderfully and the widgets will surely make the clients enjoy more the time spent on your site. There is also a Bonus: the support team is great and very prompt! it's like your team got new colleagues :)
May 14, 2020
I recently installed the app and wanted so help. Tattu was very quick to help and has amazing customer service. I was kept up to date with the process.
April 30, 2020
We recently installed this app since the Instagram feature on our home page was going away and Tattu was awesome to work with. They were prompt and so far works great! We would highly recommend and the best part is they have a free version which is what we have used so far.
April 25, 2020
The App is Great & performs very well. The integration was seamless & the support from Tattu is just brilliant. These guys are offering the best support out there. She understood even the trickiest of requirement via email communication itself & delivered as per our exact requirement. A big thumbs up!!
April 21, 2020
The support from Tattu is second to none. She is always very friendly and eager to make any changes you need happen quickly. 10/10 would recommend.
April 21, 2020
We needed to find an alternative solution when Instagram made changes to their API so we couldn't use the built-in Instagram section anymore. We are a dog harness and apparel company so showing off life photos of our products via Instagram is important to us. We use Out of the Sandbox theme and they suggested Shop Instagram. The customer support team in particular "Tattu" is super friendly and easy to communicate. There's not much back and forth as she tries to resolve your issue in one shot. Great customer service will always win my support. Highly recommend it.
April 15, 2020
Very fast and easy communication with the developers. The app works great, super easy to use and install. I like it a lot.
Thank you sooo much for sharing your feedback! We are thrilled that you loved your experience! :) We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks a ton for your kind words!~
April 14, 2020
Good communication and information for installing the app. Up and running in no time. I had a problem which was solved quickly.
Thank you very much for leaving us such a wonderful review! :) We put customer experience and satisfaction as our priority and we are thrilled that you loved your experience! Thank you for staying with us!
April 9, 2020
I wanted to setup and use this app but it does not work in Google Chrome. I work off of my companies computer and cannot download any 'extensions' or other browsers to bypass this.
Dear merchant, we are sorry to hear that you had such experience, but we really appreciate you bringing this to our attention. We would like to confirm that our app works on Google Chrome. Please know that your case was an exception. As for now, we suppose your browser might be outdated...as you are the only merchant who has reported this. However, as you can see from other reviews, we are known for taking ownership and caring deeply about our merchants. And we have been craving to make things right asap. We have already sent a couple of emails with possible workarounds but never heard back... :( We are always happy to discuss such issues and resolve them ASAP. You can just hit the Live Chat button on our website, contact [email protected] or we can jump on a call to discuss this.
April 8, 2020
www.thepreferredbird.com loves the app and especially the support ! - Extremely easy to install and user friendly !
April 7, 2020
Super helpful and service minded support, they helped me set it up quickly and where very fast to assist me and even helped me to personalize it to my store. I can warmly recommend this app.
April 23, 2020
App works as described. I thought it'd help my IG account to be able to tag products from the catalog to IG but that was not the case. Still, it works on the website.
Thank you for bringing this into our attention dear merchant! :) We would like to let you know that we carried scheduled server maintenance and improvement work that took just a few minutes and we are really sorry that you found yourself at the exact same time trying to install the app... The good news is that our app has already been installed and you can see our shoppable gallery on the homepage of your store! Would you mind taking a look? By the way, we have sent a couple of emails over the past few days and hope to get your response. We are always happy to discuss any questions. You can just hit the Live Chat button on our website, contact [email protected] or we can jump on a quick call. :)
April 3, 2020
Love the app and especially the customer support. Tattu is a joy to work with and quickly makes the requested changes.
April 2, 2020
Thank you Tattu, very very helpful in setting up this ap in my store. Looks great and works well too. Thank you
April 2, 2020
This app is gorgeous! I love the way it looks on my store and how easy it is to update. Great customer service that help you with all your request!
March 30, 2020
Many thanks to the service Tattu Kachieva has provided, even though I'm only in the 'Free' plan. Useful app to replace 'Social Feed' Shopify functionality, which was depreciated recently.
March 23, 2020
Very positive experience with customer service, implementing a special request that we had to make the app even better. It is now possible to tag specific product variants, which is of great help when you feature a specific product that has different sizes and prices. Fast working, professional, helpful and committed to solving problems!
Thank you so much for taking the time to leave us this amazing review! You just made our hearts completely melt! :) Reading such reviews, we feel energized and want to work even harder to make our app better! Thank you!~
March 12, 2020
Works well, good customer service for a small app, works smoothly for the most part. The team is good and have ironed out bugs pretty quickly each time we mentioned it, such as Instagram text formatting not being correctly carried over - > solved within a day, app stopped appearing in some sections of website -> solved within an hour.
March 12, 2020
I just installed this app. So far so good but the customer service was outstanding during the install!
March 9, 2020
Brilliant app with an even better support team. We've done a bit of research and currently, this is the best app for the Instagram feed/tagging products. Using it on three different stores.