All reviews

Rating Breakdown

  • 5
    6% (50 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)
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5 / 5 Share

June 27, 2024

We've been really happy with our Sauce experience. We were initially debating between Sauce and a competitor brand, and we're not regretting our decision! Fede is super responsive with any updates or issues and James has been so helpful and knowledgeable in implementing it all. We love the look of the Sauce videos on the website and the back end is very clever - and simple to use!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2024

Love to deal with Fede and the team, we have learn alot from them esp their widgets and marketing tools

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2024

I love Sauce! All the features are amazing and the team is so nice and always happy to help. After speaking with Fede we saw we can do more than we were even searching for. Social proof in our website is solved and much more. I can recommend 100% :))

Using app

About 2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 27, 2024

I have asked multiple times for my account to be closed! There is no option for closing an account yourself on the website. No one gets back to me. Don’t install this unless you can afford it!!! I will also be contacting Shopify to let them know about not being able to cancel a subscription with this mob. If I could give zero stars I would.

Using app

16 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

April 18, 2024

This app makes it so easy for customers to simply buy the look! The team @ sauce have been fabulous with onboaring support and great advice on making the most it's features. I can highly recommend! I'm loving seeing all the content on our website too!

Using app

23 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 5, 2024

I love the features and functionality of Sauce. I had been searching for better ways to showcase my social media on my website and I went through lots and lots of apps until I finally found Sauce. Their features and functionality were totally in line with the use cases I had thought of and were looking for. In addition to that, their customer service is absolutely excellent. I had an issue with something and not only were they prompt to respond, but they were very understanding and reset a feature for me even though its technically not allowed. Very happy with this app!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2024

I've been a loyal Sauce user for years, initially incorporating it into my workflow at a former jewellery company, and now seamlessly integrating it into Yagya. This app stands out for its user-friendly interface, making tracking all your user-generated content (UGC) a breeze. The recent addition of video commerce features has taken our results to an astonishing new level. The team behind Sauce is incredibly supportive; they ensured we were fully operational within just a day. I wholeheartedly recommend Sauce to anyone looking to elevate their business with social shopping. Special shoutout to Fede, you are so kind and helpful!

Store

Yagya

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

We signed up with Sauce as an easy way to show social proof on our website. After a call with Fede, we saw how much more we can do with the tool, including adding specific images to product pages, making social proof into shopping content, and also tracking media for influencer and customer posted content. The team are helpful, responsive and have helped us better our website! Couldn't recommend more!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Thanks to the help of Fede and James we have found a good solution for our 4 stores regarding UGC. It's super cool that we can customize the design according to our needs. Tagging is easy and the app is very user-friendly. We are pleased that our feature requests have been accepted and partly implemented. We can recommend the app, also because of the good customer service.

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 6, 2023

Love the app and the team Fede and James are super helpful. They are relentless till the time they solve the issue and the app works brilliantly. I have tried many other apps, but nothing can beat Sauce. Cheers team, keep up the good work. Vipin Agrawal www.blingbag.co.in

Using app

Over 5 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Oct. 19, 2023

Federica has been such a huge help in getting us started and set up with Sauce. She is very attentive and answers all of my questions with ease! Highly recommend Sauce to businesses that want that helping hand. Very happy with the service so far!

Using app

Over 3 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 28, 2023

We have been using this app for years now to allow my customers to shop products directly from our instagram page and it has been easy and efficient to use! I highly recommend!

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

We truly appreciate your glowing review and your continued trust in the Sauce app over the years! It's rewarding to know that we've facilitated a smoother shopping experience for your customers on Instagram. We're bubbling with anticipation to roll out some fresh features that we're confident you'll love. Keep an eye out for our updates – we're eager to unveil them to you soon!

5 / 5 Share

Sept. 25, 2023

My expereince with Sauce as been a really good with their excellent customer service not only helping install and customise my product but also showing me how to use it on my won. I highly recommend .

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

A big, warm thank you from all of us at Sauce for sharing your awesome experience! 🥰 We're over the moon to hear how happy you are with our customer service and the help you got setting things up. Knowing that you had a smooth ride installing, customizing, and learning to use our platform just made our day! We're excited to have you on board with us and can't wait to see your beautiful shops bloom and grow.

5 / 5 Share

Aug. 30, 2023

The app is amazing and the customer service is next level. Fede and the team are really the most helpful app developers I've worked with!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 14, 2023

I've been using this app for about 4 years now - any time I need assistance, they're quick to respond and have been incredibly supportive recently when I needed some urgent help (to fix something caused by myself). I've trialed lots of these apps over the years, and always end up coming back to Sauce - I'm here to stay now! Highly recommend!

Using app

Over 2 years

Total reviews

4

Average rating

4.0

Developer Reply

We're over the moon with your glowing review—thank you! Four years with Sauce is a milestone we're chuffed to celebrate with you. Your kind words are the best compliments we could ask for. We're here to keep supporting you, and we're thrilled you're here to stay. Any thoughts on making Sauce even better? We're all ears. To infinity and beyond! Or, at the very least, to many more years of a 'Pretty in Pink' partnership.

4 / 5 Share

Jan. 30, 2023

It is a good tool, but it shows only a gray band on product pages that do not have UGC, which breaks up the sophistication of the shop design. Update 2022/12/22 I was told by customer support that it was impossible to get rid of the gray box before, except by using the Fallback Gallery feature, but they have now solved the problem. It would be a better tool if it were possible to analyze the performance of each UGC in more detail. The goal of UGC is not to get published, but it is also important to make improvements based on performance.

Using app

4 months

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for bringing this to our attention and for taking the time to leave us a review. We appreciate your feedback and take it on board. There are a few options to remove the 'grey band' you are seeing in your product page galleries. You can use the Fallback Gallery feature to fill the gallery with your most recent images for a richer customer experience. Alternatively, you can remove the background from the section where there are no items to display so it does not appear grey. I have sent you a direct message just now, as we'd be happy to help you with this if you wish. Best, Fede

5 / 5 Share

Nov. 21, 2022

You can't have a website without a shoppable instagram. The team at SNPT are great and really helpful. They made this happen with no fuss and amazing support.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you ever so much for the fabulous review! We couldn't agree more—what's a website without a shoppable Instagram in this day and age, eh? We're chuffed to bits that you found our team great and helpful. Making things happen with no fuss is what we aim for, so it's heartening to hear we hit the mark with you.

5 / 5 Share

Nov. 21, 2022

This app and the team that support it have been awesome for us. We continue to find new ways to work together as they really love their brands!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

I am updating my review since I got quite a lot of support from the Sauce team. They've jumped on zoom calls to give me an introductory session and explain the tips and tricks as well as hidden benefits of using the app. Thanks to Fede and Yemi in particular for checking in until I was happy and on my own two feet to start using the app. The app is a bit more than I expected but I now see its benefits.

Using app

9 days

Total reviews

10

Average rating

4.7

2 / 5 Share

Aug. 30, 2022

The app is nice although it's missing some basic functions here and there. I've contacted support a number of times however they are not very responsive. On their live chat, I find myself having to follow up numerous times (this last time for over 2 weeks) and still waiting for a response. So 4 stars for the app but 2 stars for their support.

Using app

About 4 years

Total reviews

13

Average rating

4.1