Sauce: Instagram, TikTok & UGC
Sauce: Boost Shopify Sales with UGC & Influencers
Rating
4.7
feedback
898
chart
#178
All reviews
Rating Breakdown
Review RSS Feed
Dec. 14, 2023
Thanks to the help of Fede and James we have found a good solution for our 4 stores regarding UGC. It's super cool that we can customize the design according to our needs. Tagging is easy and the app is very user-friendly. We are pleased that our feature requests have been accepted and partly implemented. We can recommend the app, also because of the good customer service.
Dec. 6, 2023
Love the app and the team Fede and James are super helpful. They are relentless till the time they solve the issue and the app works brilliantly. I have tried many other apps, but nothing can beat Sauce. Cheers team, keep up the good work. Vipin Agrawal www.blingbag.co.in
Oct. 19, 2023
Federica has been such a huge help in getting us started and set up with Sauce. She is very attentive and answers all of my questions with ease! Highly recommend Sauce to businesses that want that helping hand. Very happy with the service so far!
Sept. 28, 2023
We have been using this app for years now to allow my customers to shop products directly from our instagram page and it has been easy and efficient to use! I highly recommend!
We truly appreciate your glowing review and your continued trust in the Sauce app over the years! It's rewarding to know that we've facilitated a smoother shopping experience for your customers on Instagram. We're bubbling with anticipation to roll out some fresh features that we're confident you'll love. Keep an eye out for our updates – we're eager to unveil them to you soon!
Sept. 25, 2023
My expereince with Sauce as been a really good with their excellent customer service not only helping install and customise my product but also showing me how to use it on my won. I highly recommend .
A big, warm thank you from all of us at Sauce for sharing your awesome experience! 🥰 We're over the moon to hear how happy you are with our customer service and the help you got setting things up. Knowing that you had a smooth ride installing, customizing, and learning to use our platform just made our day! We're excited to have you on board with us and can't wait to see your beautiful shops bloom and grow.
Aug. 30, 2023
The app is amazing and the customer service is next level. Fede and the team are really the most helpful app developers I've worked with!
March 14, 2023
I've been using this app for about 4 years now - any time I need assistance, they're quick to respond and have been incredibly supportive recently when I needed some urgent help (to fix something caused by myself). I've trialed lots of these apps over the years, and always end up coming back to Sauce - I'm here to stay now! Highly recommend!
We're over the moon with your glowing review—thank you! Four years with Sauce is a milestone we're chuffed to celebrate with you. Your kind words are the best compliments we could ask for. We're here to keep supporting you, and we're thrilled you're here to stay. Any thoughts on making Sauce even better? We're all ears. To infinity and beyond! Or, at the very least, to many more years of a 'Pretty in Pink' partnership.
Jan. 30, 2023
It is a good tool, but it shows only a gray band on product pages that do not have UGC, which breaks up the sophistication of the shop design. Update 2022/12/22 I was told by customer support that it was impossible to get rid of the gray box before, except by using the Fallback Gallery feature, but they have now solved the problem. It would be a better tool if it were possible to analyze the performance of each UGC in more detail. The goal of UGC is not to get published, but it is also important to make improvements based on performance.
Thank you for bringing this to our attention and for taking the time to leave us a review. We appreciate your feedback and take it on board. There are a few options to remove the 'grey band' you are seeing in your product page galleries. You can use the Fallback Gallery feature to fill the gallery with your most recent images for a richer customer experience. Alternatively, you can remove the background from the section where there are no items to display so it does not appear grey. I have sent you a direct message just now, as we'd be happy to help you with this if you wish. Best, Fede
Nov. 21, 2022
You can't have a website without a shoppable instagram. The team at SNPT are great and really helpful. They made this happen with no fuss and amazing support.
Thank you ever so much for the fabulous review! We couldn't agree more—what's a website without a shoppable Instagram in this day and age, eh? We're chuffed to bits that you found our team great and helpful. Making things happen with no fuss is what we aim for, so it's heartening to hear we hit the mark with you.
Nov. 21, 2022
This app and the team that support it have been awesome for us. We continue to find new ways to work together as they really love their brands!
Sept. 13, 2022
I am updating my review since I got quite a lot of support from the Sauce team. They've jumped on zoom calls to give me an introductory session and explain the tips and tricks as well as hidden benefits of using the app. Thanks to Fede and Yemi in particular for checking in until I was happy and on my own two feet to start using the app. The app is a bit more than I expected but I now see its benefits.
Aug. 30, 2022
The app is nice although it's missing some basic functions here and there. I've contacted support a number of times however they are not very responsive. On their live chat, I find myself having to follow up numerous times (this last time for over 2 weeks) and still waiting for a response. So 4 stars for the app but 2 stars for their support.
July 5, 2022
I have logged in with this app already. I recently changed my insta password so I was trying to log in to this app again from Shopify but it's not working anymore. not sending a reset password either. If I try to sign up again it says this user id already exists and I tried their live chat and send a message for help. Nothing, nada. I feel so lost and this app put me in a loop I feel I can't get out of. :(
May 6, 2022
Its ridiculous the amount you are now charging a month for this. It used to be free. That is quite the jump. And there is basically no free option once you use 50 tags. VERY disapointed.
April 1, 2022
UX is awful. It won't let me search the influencer by their handle only with hashtags. It also won't let me add the influencer image to the product page without downloading code. It used to be easier to use but since they updated the app, it's gone downhill. Will probably delete the app and find something similar. 100% do not recommend.
Hi Ela Handbags, I've recorded a quick 1min video https://youtu.be/vM4F0SlpL1Q showing how any Instagram Influencer can be looked up by their username, their media can then be tagged with any product and automatically showcased in your relevant product pages (no code needed!). I'd be delighted to hop on a 1:1 to better understand your key challenges and will do my best to solve + optimise them for you on the call.
March 24, 2022
This app is great! There’s so many amazing customizable features and most importantly it helps with social proof by getting UGC right onto your website!
March 2, 2022
Great app. I think it looks good on my website, and the library and settings are easy to navigate. This is the most minimal and fast loading IG apps I've tried, and I scouted through a few! Four stars instead of five because: (1) I'd love to see integration with conversion apps as I sell in multiple currencies. (2) The design on mobile is not as clean as for desktop imo, and from what I can tell I can't make customizations specifically for mobile. Will update if this changes! The support and sales teams are amazing!
Jan. 5, 2022
Amazing app. Really helpful! Support is good. And the app is pretty customizable. I wish it have more features for the basic plan
Thanks you for your review. We have some exciting new features coming up so stay tuned for more to come in 2022!
Nov. 10, 2021
Great app. Love the interface on both my website and the back end. Easy to navigate. Great set of tools to use for influencers and social media.
June 11, 2021
Good app, the only thing that's missing is that you can't actually show the real engagement of the posts and make the real ig post come up when ppl are clicking on it. Some other apps use this feature and I would love to see it in the future. But out of all the apps, I found this one to be the most user-friendly and it allows me to configure product pages with all our ig posts for the specific products. Would love to see an automated feature for this in the future. Something to automatically see what product tags we have on it posts and automatically show the post on the specific product page. Keep it up.
Thanks for your review! I have shared your suggestions with the tech team.