Sauce: Instagram, TikTok & UGC
Sauce: Sell More with Social: UGC, Video, & Influencer-Power
Rating
4.6
feedback
333
chart
#202
All reviews
Review RSS Feed
Jan. 30, 2023
It is a good tool, but it shows only a gray band on product pages that do not have UGC, which breaks up the sophistication of the shop design. Update 2022/12/22 I was told by customer support that it was impossible to get rid of the gray box before, except by using the Fallback Gallery feature, but they have now solved the problem. It would be a better tool if it were possible to analyze the performance of each UGC in more detail. The goal of UGC is not to get published, but it is also important to make improvements based on performance.
Thank you for bringing this to our attention and for taking the time to leave us a review. We appreciate your feedback and take it on board. There are a few options to remove the 'grey band' you are seeing in your product page galleries. You can use the Fallback Gallery feature to fill the gallery with your most recent images for a richer customer experience. Alternatively, you can remove the background from the section where there are no items to display so it does not appear grey. I have sent you a direct message just now, as we'd be happy to help you with this if you wish. Best, Fede
Nov. 21, 2022
You can't have a website without a shoppable instagram. The team at SNPT are great and really helpful. They made this happen with no fuss and amazing support.
Thank you ever so much for the fabulous review! We couldn't agree more—what's a website without a shoppable Instagram in this day and age, eh? We're chuffed to bits that you found our team great and helpful. Making things happen with no fuss is what we aim for, so it's heartening to hear we hit the mark with you.
Nov. 21, 2022
This app and the team that support it have been awesome for us. We continue to find new ways to work together as they really love their brands!
Sept. 13, 2022
I am updating my review since I got quite a lot of support from the Sauce team. They've jumped on zoom calls to give me an introductory session and explain the tips and tricks as well as hidden benefits of using the app. Thanks to Fede and Yemi in particular for checking in until I was happy and on my own two feet to start using the app. The app is a bit more than I expected but I now see its benefits.
Aug. 30, 2022
The app is nice although it's missing some basic functions here and there. I've contacted support a number of times however they are not very responsive. On their live chat, I find myself having to follow up numerous times (this last time for over 2 weeks) and still waiting for a response. So 4 stars for the app but 2 stars for their support.
July 5, 2022
I have logged in with this app already. I recently changed my insta password so I was trying to log in to this app again from Shopify but it's not working anymore. not sending a reset password either. If I try to sign up again it says this user id already exists and I tried their live chat and send a message for help. Nothing, nada. I feel so lost and this app put me in a loop I feel I can't get out of. :(
May 6, 2022
Its ridiculous the amount you are now charging a month for this. It used to be free. That is quite the jump. And there is basically no free option once you use 50 tags. VERY disapointed.
April 1, 2022
UX is awful. It won't let me search the influencer by their handle only with hashtags. It also won't let me add the influencer image to the product page without downloading code. It used to be easier to use but since they updated the app, it's gone downhill. Will probably delete the app and find something similar. 100% do not recommend.
Hi Ela Handbags, I've recorded a quick 1min video https://youtu.be/vM4F0SlpL1Q showing how any Instagram Influencer can be looked up by their username, their media can then be tagged with any product and automatically showcased in your relevant product pages (no code needed!). I'd be delighted to hop on a 1:1 to better understand your key challenges and will do my best to solve + optimise them for you on the call.
March 24, 2022
This app is great! There’s so many amazing customizable features and most importantly it helps with social proof by getting UGC right onto your website!
March 2, 2022
Great app. I think it looks good on my website, and the library and settings are easy to navigate. This is the most minimal and fast loading IG apps I've tried, and I scouted through a few! Four stars instead of five because: (1) I'd love to see integration with conversion apps as I sell in multiple currencies. (2) The design on mobile is not as clean as for desktop imo, and from what I can tell I can't make customizations specifically for mobile. Will update if this changes! The support and sales teams are amazing!
Jan. 5, 2022
Amazing app. Really helpful! Support is good. And the app is pretty customizable. I wish it have more features for the basic plan
Thanks you for your review. We have some exciting new features coming up so stay tuned for more to come in 2022!
Nov. 10, 2021
Great app. Love the interface on both my website and the back end. Easy to navigate. Great set of tools to use for influencers and social media.
June 11, 2021
Good app, the only thing that's missing is that you can't actually show the real engagement of the posts and make the real ig post come up when ppl are clicking on it. Some other apps use this feature and I would love to see it in the future. But out of all the apps, I found this one to be the most user-friendly and it allows me to configure product pages with all our ig posts for the specific products. Would love to see an automated feature for this in the future. Something to automatically see what product tags we have on it posts and automatically show the post on the specific product page. Keep it up.
Thanks for your review! I have shared your suggestions with the tech team.
June 6, 2021
very good ! It's nice to be able to easily put a feed in the Theme, Thank you so much! I will use it.
Thanks! You have some great UGC that will work very well in your shoppable feed.
June 6, 2021
I did a mistake when filling the email and now I can't change it, so I have no access to the email verification page. That's very disturbing.
We have sent you an email on how to change that. Let us know if you need anything else.
May 17, 2021
I filled in the wrong email address when registering. But I found that I was using an abandoned email address, and there was no button to click back or modify the email address except for showing the email verification page. so disappointing!
Hi there, we have already reached out to you and offered assistance. We hope you will enjoy using the app as all the other shop owners we have on board with us.
May 16, 2021
Although we ran into some issues installing the product page gallery at first, the support team has been super helpful! They helped to solve the header issue too - the style and when we need it to be hidden if there's no products tagged, the support and tech team acted very quickly. The rest of the features are super easy to use, really happy with this app. It would be great if the upload media feature can be included in the Pro plan (maybe with a limit to the number of photos you can upload?) as other users had shared the price for premium is not really accessible for small businesses.
Thanks for your kind words. I'll take your suggestion on board and I will discuss with the team.
April 22, 2021
Muy buena app. ofrece muchos beneficios en el plan free pero seria bueno que bajen un poco el precio de los planes pagados
April 22, 2021
Great app and seamless installation. This app adds much value to our shop. Very pleased with it + very responsive customer service.
March 23, 2021
Love this app! The Shoppable Galleries and the Shop Instagram page have helped to increase conversions. It literally paid for itself in one day after adding it. Very responsive customer service (Thank You Fede!). I like how you can track results and actually see which images are the most effective for conversions. The only thing I wish I could do (on the Pro plan) is to rearrange the images without having to upgrade to Premium. Highly recommended!