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Rating Breakdown

  • 5
    98% (300 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 93% (286)
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1 / 5 Share

May 6, 2026

couldn't cancel still being charged for useless bullshit

Store

FPSD

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, we're sorry your experience was a frustrating one. Looking back at our records, we saw your support ticket and refunded you in full as soon as you reached out. The continued billing happened due to how Shopify's billing periods work, which can result in charges being processed after an app is canceled. As the app vendor, this is unfortunately outside of our control, but we've relayed the feedback to Shopify in the hope it gets improved for merchants going forward. Thanks for taking the time to share your experience, and apologies again for the trouble it caused. - The Instant Team