All reviews

Rating Breakdown

  • 5
    86% (84 ratings)
  • 4
    4% (4 ratings)
  • 3
    4% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2021

works well and does the essential. would appreciate it if there was more language support as some of us need to change buttons, themes and a lot of words in local languages other than English

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

BEST APP IN THE WORLD, THANK YOU FOR THIS SUPPORT BEST APP IN THE WORLD, THANK YOU FOR THIS SUPPORT

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Easy to use and very professional. If you need a FAQ page that look great and has lots of functions then use this one, its also Free!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2021

Glad I found this app!!!! I really love this app and their customer service is !!!!!! I will recommend this app to everyone!

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Excellent, sleek design. Whatsapp chat, facebook messenger, etc, ... all in a single widget. Thank you!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

This App is just WOW! Very Very good app and professional. Very easy to use also. This app alone I think is a meaningful upgrade to a website. Also, I checked the RoarTheme themes which this app promotes for Shopify. I like them they are modern and clean themes. When I will upgrade my website I will surely consider one of those.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

The best application ever, I highly recommend it, easy, fast, and smooth, helps you communicate with your customers in a magical and beautiful way

Store

Vablee

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

UNA APLICACIÓN MUY BUENA Y MUY SENCILLA DE USAR,MUY ACONSEJADA PARA LA TIENDA ,ES MUY NECESARIA TENERLA INTALADA

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

Amazing App, really nice that it's free because it delivers so much value. I highly recommend, highly customizable.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

this is a really nice and useful app for my online store customer. I think it can be more convenient for my customer.

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 23, 2021

After changing into new theme, the app doesn't appear in my store. Really disappointing with this app.

Using app

4 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello, I think you changed your live theme without running the app install wizard to add the required code to your new theme. Please refer to the below link, it will let you know the next steps https://haloroar.com/app/faq/support/install Sometimes it may take up to 20-30 seconds to view applied changes at a storefront after being saved. Please help me to check it again and let me know your results :) Hope this helps!

2 / 5 Share

Aug. 15, 2021

The app its self looks ok! But I was writing FAQ's for all day and when I clicked enable its all gone and asked me to log in to my store! I am soooooo angry All day work just gone!!!

Using app

12 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Aug. 5, 2021

Easy to use for both us and our customers. It's doing the job on reducing messages for us to individually respond to and thus providing timely info/answers for customers.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2021

Pretty straightforward use. Easy to install and customize. I spend a few minutes to understand it functionality. I needed more times to write answers. That would be your major time investment.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2021

Good app. I stuffed around trying to make a FAQ, got fed up, and then found this app. It easily helped me make a professional FAQ and helpdesk. Recommended.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2021

I was having problems with another FAQ app so I stumbled upon this one Thank God!!!! This is clean and neat and integrated perfectly to my store

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2021

Good stuff. Easy and effective to use! Would recommend this. It's almost like chat bot but with articles. Good for Q&A and it feels personal

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2021

Love, love, love this app! It serves great as a self-service help center to allow customers to be more independent when shopping online with a systematic way of finding answers without having us to be online with them. Please seriously consider adding the option to display the FAQ as a widget and/or page (deep linking?). I really love the widget but I still hope to link the FAQ in the footer for customers who may miss it. Also, it would be super helpful in cleaning up the mobile browsing experience because widgets tend to overwhelm phone screens, especially when they start to grow in numbers. But yes, great job on the app!

Using app

4 months

Total reviews

13

Average rating

4.4

5 / 5 Share

July 4, 2021

NICE PRODUCT, IT IS SO HELPFULL AND STYLISH And taking in account that it`s free, awesome method to create a FAQ page and method of contact whit your clients

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2021

I'm very hard to please and this app IS JUST SO GOOD! I'm launching my store tomorrow and everything looks crisp because of the addition of this app! Thank you so much. :)

Using app

11 days

Total reviews

3

Average rating

5.0