RT: Instant FAQ, Help Center
Build a help center with unlimited FAQs to reduce support...
Rating
4.8
feedback
98
chart
#2,418
All reviews
Rating Breakdown
Review RSS Feed
June 21, 2021
app cannot edit and save. it stuck forever after clicking save. Please fix this app because apart from that, it is really reliable
===== UPDATE ===== Dear Sir/Madam, Now, it is a pleasure to announce that we have just finished the server maintenance and our apps are now back in action. You can now use them normally as before. Please help me to check it again and let me know your results. Hope this helps :) Thank you so much for being patient.
June 11, 2021
Really bad quality product. Does not support language translation functionality of Shoppify. It is important that they support the native store language functionality that Shopify provides, that way content can be translated . "Instant FAQ & Help Center" is the only portion of my site missing the translation due to this issue.
Hello, Unfortunately, our app does not support the multi-language feature. I’m so sorry about this inconvenience. Hope you understand!
May 26, 2021
Just tested it. By far the best free FAQs I found. Cant believe this is free. Love how easy to use and customizable it is.
May 24, 2021
Working great. This app deserves more. It's free as a joke. Love you guys. Very easy to use and install.
May 18, 2021
Surprising fast and easy to set up and use. We've used a few FAQ apps before and this one beats all of them easily!
May 16, 2021
wow I never find apps like this so easy to use and no coding needed and Customer service is very easy to talk and help me thru the process, thank you again and keep up the good work
May 4, 2021
niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee i need to try it
May 4, 2021
Very good app, it is easy to use and install. very intuitive to use. its very functional really love it
May 3, 2021
Great app. Very easy to use and customers are loving it. Would give 5 stars if there was the option to remove the roar theme branding. Would definitely have paid extra for a paid version offering this.
March 22, 2021
I used this app and it is a pretty good and straightforward platform, very user-friendly. Nice job!
March 13, 2021
buena de mucha utilidad para darle mayor presencia a la tienda, toma un mejor carácter y mejora la imagen de la misma en 95 %
March 8, 2021
I'm about to try this app for the very first time so i'm excited to see how it works. Thanks for the app. Hope it will increase my sales :)
Thank you for sharing with us your feeling :) Your feedback is really a huge encouragement to my team. If you have advice or recommendations please feel free to let us know to help to make this app better and better.
Feb. 24, 2021
Sehr schlecht, da die App die deutsche Rechtschreibung leider nicht akzeptiert und diese komplett zerschießt. so wird z.B. aus "können" immer "kann". Wodruch der Kasus nicht mehr passt!
Hello Nord Pro, First, I'm so sorry about your case. I think there is a misunderstanding here. Could you please give me a staff account via [email protected] (permission to access Apps, Online store > Themes)? I will check it for you because I could not find this problem on my side. https://www.screencast.com/t/S85EuUXloV1 Thank you so much!
Feb. 24, 2021
This app works well with great features and its free. Will take the average person 15 minutes to setup. The support team is responsive and helpful.
Feb. 22, 2021
I think it will help my customers to understand more about my website. By Adding categorized information, it will help remove the un-certainties and funnel any questions directly to customer service
Feb. 19, 2021
Excellent app to display instant FAQ in your store. Quick support to include new features. They listen to their customers to improve the App.
Feb. 17, 2021
I really fall in love with this app, such a great build. I use it for FAQ and Whatsapp/ email support. The only thing that I'll suggest, please move Whatsapp/email/messenger all this icon above the "FAQ Category" title although currently it is still looking good but in my test, it should be there.
Thank you for your review :) Btw, I have transferred your advice to our development team. Hope they will add it in the next update. Again, thank you so much!