Fast Simon AI Search & Filters

March 12, 2021

We've used Instant Search Plus for a number of years now and it's a great tool that is very easy to use. The best part about the app is the great hands-on support from their team. They have always been there to help us navigate through challenges and optimizations and have been extremely responsive A+ in the service department!

March 4, 2021

Fantastic app. Flawless support and a great range of features. Every issue I have encountered has been resolved swiftly.

Feb. 26, 2021

Instant Search+ appears to be a great app. It checks all the boxes for what I need for customers to find the items that they are looking for on my website. However, I do find the initial installation support extremely lacking. I have spent many hours trying to configure the app without much success. I have reached out to support several times, and get directed back to the same product documentation that I am following for set up. I even inquired about getting some additional support (for a fee), and was told that wasn't included in my package. Bottom line appears to be that if you aren't prepared to go in on the more expensive plans, the support is not available to help you optimize the an entry or mid level of the app. Very disappointing...definitely not what I was told by the sales rep that sold me on the program.

Feb. 19, 2021

Their customer service is by far the best of any of the Shopify Apps we have used or tried. The filter features are great and easy to set up

Feb. 10, 2021

L'application fonctionne très bien, excellente solution étant donné que le moteur de recherche fourni par Shopify n'est pas fonctionnel. Excellent support et rapidité dans les réponses.

Feb. 5, 2021

Instant Search has changed our business. It's easy to use and has more than what we were expecting and we use everything they offer. They have great support when we need help even on the weekends!

Jan. 28, 2021

Great product and always quick and accurate customer service. Ed has always been helpful and the product has evolved so much from the beginning.

Jan. 22, 2021

We couldn't figure out why when we search using a certain word, it wasn't showing up. These guys helped us. Superb customer support service!

Dec. 7, 2020

I really like working with the Instant Search+ team. We needed some features that were unique to our website and their support team was very helpful in customizing their app to work for us. Their support team is responsive to emails and works fast. I really like their app, it's fast and it provides valuable data to help me streamline our website for the best possible customer experience when searching for products.

Dec. 3, 2020

I used this app because my Theme did not support alternative products when searching for articles in my store. I needed some help initially and i got very fast and valuable help directly.

Nov. 27, 2020

We've been using InstantSearch+ for a few years now. Great functionality and the team is extremely responsive and helpful. Thank you!

July 19, 2021

We're leveraging InstantSearch+ for search and collection pages. The tag-based filters are extremely powerful and everything is customizable and fast. The support has also been quick and helpful whenever we have needed it. On top of that, whenever we are seeking any additional functionality, I don't know how they do it but they seem to always have a path to resolution and they always have it quickly. Our team has been very happy with the level of customization we have been able to achieve. Thanks to Ed and the whole team over there!

Nov. 22, 2020

Amazing customer support and fantastic app, the search interface is very fast providing a great user experience to our customers. We have 1000s of products and the search handles the queries very fast.

Sept. 23, 2020

I have been using Instant Search + for over 5 years and it has been working flawlessly for me. The search result is fast, accurate, and very easy to configure. Highly recommended from my perspective!

Sept. 14, 2020

Amazing app right out of the box. Would like to see some more custom features down the line but it has done everything we can ask for.

March 10, 2022

fast customer service response which I really like. there are some things that take time to understand but overall this app seems to suit our needs. They take into consideration any feedback that could help to improve the app

Aug. 6, 2020

Great and super fast customer service! Highly customizable app with good, easy to decipher analytics.

Aug. 4, 2020

Still setting up my store, and after initially paying for another search app, I made the decision to try Instant Search. Their aesthetic really suits my type of store, and the custom settings provide you with so many options. I am new to all of this, and am so happy I found this app.

Aug. 4, 2020

This is an excellent search app, which they have well designed functions to help merchant to uplift customer's online searching experience. Furthermore, they have one of the best customer services supports to provide valuable advise, as well as willing to linkup other App owner to resolve my challenges. Well Done ED!

July 30, 2020

A+, great great great customer service! thanks to Matt for the help. We use your service for 3 sites and recommend it to others.