Rating
4.7
feedback
354
chart
#3,240
All reviews
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Nov. 4, 2021
Their support team is very responsive and helpful! I got a response within a day and it was helpful.
Sept. 20, 2021
This is a great app. I saw a conversion rate increase right after installing. I suspect this app is helping my customer find the right products.
Aug. 19, 2021
Had issue using the app, Just finished a online help out section by Ido Barel, he fixed it in 5 minutes!! Wow, the filter style problem bug me for days and can't believe how efficient they are for improving my website!! THANK YOU
Aug. 10, 2021
This app helps with site speed when filtering through collections and also their Devs are super helpful if you run into any issues!
July 27, 2021
My company has been using Instant Search Plus for a while now, they offer great service and app support.
July 13, 2021
One of the best onsite search Apps I have used in my career. Tons of features and customizations that any user can take action on. One of the greatest values of instant search is their customer service. Extremely fast response times and if they can't resolve over email they will schedule a 30 minute session with you asap. Would highly recommend this app to anyone on the fence or in the midst of researching on site search software.
July 13, 2021
Great App, very good at what they do and extremely helpful in assisting us on tasks. Would highly recommend
July 7, 2021
I used this app to allow for realtime search results as you type. The search results are very accurate and it does what we need. It also has a lot of customizable option and filters. I highly recommend this app!
July 2, 2021
We used this app for a year at the rate of $49.99/mo without any issues. But at the end of the year, they inform us that they now base their plans on monthly Sessions (not the number of search queries) and that we're now forced into a plan that is $129/mo. That is an unreasonable upsell considering we spend on marketing to increase our traffic (sessions) but that does not necessarily translate into increased use of this search bar app. Why? Because we target our advertising at specific products and pages. In-store Searches are primarily driven by Organic Traffic. So why should we pay more for a search bar because we advertise more? Especially when that does not impact searches by organic users? If we have 72,000 sessions but only 2,000 searches... why are we paying for sessions? These things are unrelated and it's a sneaky way of linking their fees to our marketing spend. Big NOPE. If you want to be penalized for spending more on marketing and increasing your sessions, then this might be the search bar for you! But there are plenty of other highly functional search bar apps that charge based on actual use of the search bar - based on searches. When asked for an explanation about this via their support channel the responses were timely but terse and uninformative. For $129/mo you at least expect very friendly customer support. After the initial 1-star review we posted they reached out to complain about details of the review but not to offer any sort of remedy to the core issue. Seems they are more concerned with review stars than with customer satisfaction.
June 27, 2021
Great support! very useful for helping customers search for products, and it fits well with my store theme.
June 25, 2021
Support is very responsive and they work hard to make the solution have not only the functionality but also the look and feel that works. The actual functionality of this solution is top-notch.
Feb. 25, 2022
We have been working with the Fast Simon team since our launch and they could not have made it easier for us. The app is very user friendly and the support team is very quick at helping us trouble shoot.
June 21, 2021
We are using this application as our Shopify search engine. It was quite fast and easy to configure and we obtained results inmediately. Highly recommended.
June 15, 2021
We use this app for our onsite search - it's been a great improvement on our previous app, Algolia. We are looking forward to implementing Fast Simon across our category VM, filters and PDP recommendations. Highly recommend.
June 12, 2021
IS has really helped us bring our Shopify store to the next level. With more than 10,000 SKU's on our site most applications could not provide/handle the extensive filter/sorting options that IS has to offer. Would highly recommend this application to anyone looking to take their online presence to the next level.
May 18, 2021
After trying multiple search engines, I finally found it to be what I believe is the best. This search engine can quickly locate the most minute detail in a product description and present to the user a complete listing of all products containing that detail (i.e., the color ‘red’) in a speedy and user-friendly style. My site includes hundreds of products where individuals may be seeking a product trait as opposed to a product name, and this engine is an incredible tool for a fulfilling, enjoyable consumer experience. A Very Happy Ralph Turchiano -CEO AlchePharma
April 20, 2021
Every time I have questions, issues and or a problem, they are there for me with quick responses and or solutions. Top notch service
April 20, 2021
Great customer service! Thanks to IS+ support team for their help with setting up the app. The IS search solution has a lot of futures and I would strongly recommend it!
April 12, 2021
This app is not only great in what it does, but the people behind are awesome! They are quick to respond to your inquiries and extremely helpful. Fast Simon has been by far the best app we use on Shopify. We highly recommend them.
March 23, 2021
Instant Search has helped our customers be able to filter and search through our search page and also search for what is in stock. Support is very helpful and responsive!